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They are a Bengaluru based set-up, focussed msinly on digital (on-line) sales.
3 years back, despite being proven directly to their VP level people that their kurta size description is way out of the 5-8% tolerance
they flatly refused to accept it as a mistake.
Continued to mis-sell the same, with same description as earlier.
Flipkart refunded, but we lost trust in Svanik .
And also, taking the risk of ordering on COD on their own site, by paying 20-25% more delivery charges too is an avoidable risk.