https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260362
ghitesh
Link Copied
I raised one such issue with amazon. They refunded the extra amount.
Unfortunately this deal has expired. Get notified of deals like this in the future.
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http://www.amazon.in/b?ie=UTF8&node=6802...31
TnC (Similar to March) : http://www.amazon.in/b/ref=s9_acss_bw_cg_April1...
Not doing it for FPD, thought people would be eager to know whether this offer is coming next month or not. Will post in DnD from next time.
Thank You!
Expired
Deal Wiki
[Upcoming] Amazon : Super Value Day on 1st & 2nd April
How to get this deal
- Click here to go to Amazon.in.
- Shop worth Rs.1000/2000/3000 from this store & get Rs.100/200/300 As Amazon Gift card
- Additional Rs.100/Rs.200/Rs.300 as Amazon.in Gift Card on ICICI Credit cards, Debit cards & Netbanking cards
Amazon.in Super Value Day Gift Card Offer Terms & Conditions
1. Amazon.in Gift Cards (“Gift Cards”) are issued by QwikCilver Solutions Private Limited (“QwikCilver”), a private limited company incorporated under the laws of India and can be redeemed on www.ama...in or on the mobile site or mobile application thereof (collectively, “Amazon.in”) across all products available on Amazon.in, excluding ebooks and apps.
2. These offer terms and conditions (“Offer Terms”) are in addition to the Amazon.in Conditions of Use & Sale to which you agree by using the Amazon.in website and the terms and conditions applicable for the Gift Card (“Gift Card Terms”) issued by QwikCilver. To the extent the Amazon.in Conditions of Use & Sale are inconsistent with these Offer Terms; these Offer Terms will prevail with respect to the Offer only. To the extent the Gift Card Terms are inconsistent with these Offer Terms; these Offer Terms shall prevail with respect to the Offer only.
3. This Amazon.in Super Value Day Gift Card promotion offer (“Offer”), is valid for a period of 2 days only, commencing from 1st April, 2016 12:00 AM to 2nd April, 2016 11:59 PM, (“Offer Period”), unless revoked or extended by Amazon Seller Services Private Limited (“Amazon”) in its sole discretion without any prior notice.
4. Under this Offer, any person who purchases any product/products listed by a seller in the Super Value Day Store on Amazon.in (“Purchaser”) during the Offer Period shall be entitled to receive one Gift Card worth INR 100 if the value of such purchase order is equal to or greater than INR 1000 but less than INR 2000 during ‘Super Value Day’. The Purchaser shall be entitled to receive one Gift Card worth INR 300 if the value of such purchase order is equal to or greater than INR 2000 but less than INR 3000 during ‘Super Value Day’. The Purchaser shall be entitled to receive one Gift Card worth INR 600 if the value of such purchase order is equal to or greater than INR 3000 during ‘Super Value Day’. The Purchaser would be entitled to the Gift Card provided that the purchase order is not cancelled by either Purchaser or seller, and the purchased product should not have been returned or refunded by the Purchaser.
5. This Offer is valid if the value of a single order made by the Purchaser, from the Super Value Day Store on Amazon.in, alone is equal to or more than INR 1000 but less than INR 2000 to receive an INR 100 Gift Card, or is equal to or more than INR 2000 but less than INR 3000 to receive an INR 300 Gift Card, or is equal to or more than INR 3000 to receive an INR 600 Gift Card. The Purchaser shall not be eligible for getting the Gift Card if he places multiple orders individually less than INR 1000 but cumulatively aggregating to INR 1000, INR 2000 or INR 3000 on products in the ‘Super Value Day Store’. For example, if the Purchaser places 5 different orders from within the ‘Super Value Day Store’ of Rs. 200 each, he shall not be eligible for the Offer. Similarly, if a customer places 3 Orders of INR 1000 each, he shall be eligible only for the INR 100 Gift Card offer.
6. The Offer can be availed by one customer only once. In case of multiple orders of eligible products from the Super Value Day Store, the highest eligible order would be considered. For example, if a customer places 3 separate orders from products shown in the ‘Super Value Day Store’ of INR. 3001, INR. 1000 and INR 2010, the INR 3001 transaction would be considered and customer would be eligible for a single INR 600 Gift Card only.
7. This Offer is not valid on purchase of products not listed in the Super Value Day Store on Amazon.in.
8. This Offer cannot be combined with any other offer of Amazon or promotion running on Amazon.in.
9. The Gift Card will be sent to the registered email ID of the eligible Purchaser by Amazon within 60 days from the date of purchase.
10. Gift Cards will expire one year from the date of issuance by QwikCilver. Gift Cards cannot be used to purchase other gift cards. Gift Cards cannot be reloaded, resold, transferred for value or redeemed for cash, except to the extent required by law.
11. Amazon reserves the absolute right to withdraw and/or alter any of the terms and conditions of the Offer at any time without prior notice.
12. Any disputes arising out of and in connection with this Offer shall be subject to the exclusive jurisdiction of the courts of Bangalore only.
Additional Offer for ICICI customers
1. What is the offer? Get a gift card worth additional 10% on ICICI Bank Credit and/or Debit Cards and Netbanking on purchase of Rs. 1000 and above. The offer is valid only on 1st and 2nd April 2016 on selection on the page Super Value Day Store
2. How can I avail this offer? Each time you transact on the site on Super Value Day Store you need to have a transaction of Rs. 1000 and above. There are no other special steps to avail this offer. Just go through the normal purchase process.
3. What is the value back that I can get?
The value back is as per the below slabs
Additional amazon.in GC for ICICI bank customers
a.Spend Rs. 1000-Rs. 1999 : Get Rs. 100 as Amazon.in GC
b.Spend Rs. 2000-Rs. 2999 : Get Rs. 200 as Amazon.in GC
c.Spend Rs. 3000 and above : Get Rs. 300 as Amazon.in GC
4. When will I get the gift card?
Gift card will be credited to the card holder’s account latest by 31st May’16.
5. Do I need a promo code to avail the offer?
No, you do not need a promo code. Just use your ICICI Bank Credit and/or Debit Card and/or Netbanking to place the order.
6. Can I avail the offer on more than one purchase?
No. This is applicable on only one purchase per card.
7. What is the minimum purchase that I need to do with this card?
You need to have a minimum purchase of Rs. 1000 on the Super Value Day Store in one transaction on your ICICI bank credit and/or debit card and/or netbanking to be eligible for the gift card.
8. What is the maximum value back that I can avail?
You can avail a maximum of Rs. 300 additional on your ICICI bank credit and/or debit card and or netbanking.
9. Can I avail additional value on credit card on EMI?
Yes. The additional value back is also for EMI options.
Terms and Conditions
1. This marketing program (“Offer”) is from ICICI Bank Limited (“ICICI”) under an arrangement with Amazon Seller Services Private Limited (“Amazon”).
2. It is open to all residents of India holding a valid and current ICICI bank credit and/or debit card and/or netbanking (“Card”) (“Cardholder”).
3. The validity of the Offer is only on the following dates: 1st and 2nd Apr 2016, unless extended by ICICI and/or Amazon at their sole discretion.
4. Under the Offer, any Cardholder who makes a purchase of any product(s) listed on Super Value Day Store using his/her debit or credit card issued by ICICI bank and/or netbanking will be provide an Amazon.in Gift Card (issued by QwikCilver Solutions Private Limited) (“GC”) worth 10% of his/ her transaction value.
5. The Amazon.in Gift card will be of the value as below:
Additional amazon.in GC for ICICI bank customers:
a.Spend Rs. 1000-Rs. 1999 : Get Rs. 100 as Amazon.in GC
b.Spend Rs. 2000-Rs. 2999 : Get Rs. 200 as Amazon.in GC
c.Spend Rs. 3000 and above : Get Rs. 300 as Amazon.in GC
6. The Offer will also be available for Cardholders making a purchase using the EMI facility provided by ICICI bank.
7. The maximum value of a GC provided under this Offer will not exceed INR 300.
8. ICICI and Amazon reserve the right to disqualify the Cardholder(s) from the benefits of the Offer, if any fraudulent activity is identified as being carried out for the purpose of availing the benefits under the said Offer or otherwise by use of the Card.
9. Any person availing this Offer shall be deemed to have accepted these terms and conditions.
10. ICICI and Amazon reserve the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these terms and conditions or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not, or to extend or withdraw it altogether.
11. Delinquent and over-limit ICICI Cardholders will not qualify for this Offer.
12. Cardholders are not bound in any way to participate in this Offer. Any participation is voluntary and the Offer is being made purely on a best effort basis.
13. You hereby agree that Amazon and/ or its affiliates will not be held liable or responsible for any loss or damage whatsoever incurred by you in connection with the Offer.
14. Nothing herein amounts to a commitment by ICICI or Amazon to conduct further, similar or other offers.
15. The above Offer is by way of a special offer for select Cardholders only and nothing contained herein shall prejudice or affect the terms and conditions of ICICI card member agreement between such Cardholder and ICICI.
16. All disputes between the Cardholders and ICICI, if any, arising out of or in connection with or as a result of above Offer or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Delhi only, irrespective of whether courts / tribunals in other areas have concurrent or similar jurisdiction.
17. Amazon or ICICI do not guarantee and make any representation about the usefulness, worthiness and/or character of the discount / benefit or of the products under the Offer.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260365
@ghitesh wrote:
I think i paid through netbanking and it went fine… Means no issue with gc amount.
You think you paid thro’ netbanking? Even you aren’t sure? 
Should I believe you about the GC thing? Can you please check your account once for the mode of payment and the amount of GC received?
EDIT: @ghitesh Check chat. 
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260391
@ghitesh wrote:@Navneet wrote:I raised one such issue with amazon. They refunded the extra amount.@The Sniper wrote:
A couple of things I noticed:
http://www.amazon.in/Turn-Organic-Chana-Whole-5...
[IMG]http://i65.tinypic.com/2q2lpw5.jp...MG]
http://www.amazon.in/24-Mantra-Organic-Tur-500g...
[IMG]https://cdn0.desidime.com/attachments/photos/24...]
Point is, don’t go for anything blindly. Be wise!!
Similarly in Feb Offer 300 GV on 1000 purchase , i noticed the soap set was mentioning Buy 3 Get 1 Free, however there was no free soap in amazon packet
I find no time buddy to follow the drama
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260415
@saymyname wrote:
That’s true for most of the Amazon products, I have talked with CC regarding this but still they are continuing the same thing.
What they do is they would mention the MRP of the item not the sale price. Like the Surf Excel 3kg MRP is 414/- but the packet itself has 50/- off so sale price is 364/- and Amazon sells it at this price but mentions as 12% discount.
And there are many products of this nature. In snapdeal they mention the sale price don’t know about BB,grofers etc.
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260420
@saymyname wrote:With surf excel I remind that there is Rs 100 off everywhere. Grofers price 311 + 10% discount +20% paytm cashback is most lucrative@The Sniper wrote:
A couple of things I noticed:
http://www.amazon.in/24-Mantra-Organic-Tur-500g...
Point is, don’t go for anything blindly. Be wise!!
That’s true for most of the Amazon products, I have talked with CC regarding this but still they are continuing the same thing.
What they do is they would mention the MRP of the item not the sale price. Like the Surf Excel 3kg MRP is 414/- but the packet itself has 50/- off so sale price is 364/- and Amazon sells it at this price but mentions as 12% discount.And there are many products of this nature. In snapdeal they mention the sale price don’t know about BB,grofers etc.
At Amazon.in it is 315 + 10/15/20/30% which ever bracket you fall in
I missed loot few days back on amazon of Ariel 24 hours fresh at 244 (39% discount)
All are 2 kg packs
Deal achche hai jab tak discount pe washing powder milta rahe
Trans : tea strain or sauce,
with ariel / surf anything you can wash
But discount purchase is necessary
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260423
@disclaimer wrote:
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
Yupp received the same reply from them but I asked them why not to ensure this thing and sniper had pointed there many people have pointed that out in the comment section. So I was saying them to rectify that thing becaise it has been there since 5-6 months.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260424
@disclaimer wrote:
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
From where did you get to know this? 
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260453
@disclaimer wrote:@saymyname wrote:
That’s true for most of the Amazon products, I have talked with CC regarding this but still they are continuing the same thing.
What they do is they would mention the MRP of the item not the sale price. Like the Surf Excel 3kg MRP is 414/- but the packet itself has 50/- off so sale price is 364/- and Amazon sells it at this price but mentions as 12% discount.
And there are many products of this nature. In snapdeal they mention the sale price don’t know about BB,grofers etc.
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
But such refunds always adds to refunds and replacements which amazon account specialists might not consider when they decide to block your account. Not a personal experience but a friend’s experience on amazon.com.
@saymyname Many Surf excel 2kg boxes still come without the 50 off tag (not sure if they are old stock or if it was a limited time offer). But I have not seen the 50 off boxes recently in any local stores including big bazaar, reliance fresh etc (you can check on amazon now and these stores still sell them at 465).
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260455
@Magus wrote:@disclaimer wrote:
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
From where did you get to know this?
The new policy also mandates such e-commerce companies to display contact details of the sellers online. The warranty/guarantee of products or services sold online will also be borne by the sellers, not the e-commerce company.
Though allowed to operate call centre on behalf of sellers.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260462
@ranjithsai01 wrote:
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
But such refunds always adds to refunds and replacements which amazon account specialists might not consider when they decide to block your account. Not a personal experience but a friend’s experience on amazon.com.
Yes, but happened very rarely.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260464
@disclaimer wrote:@Magus wrote:@disclaimer wrote:
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
From where did you get to know this?
The new policy also mandates such e-commerce companies to display contact details of the sellers online. The warranty/guarantee of products or services sold online will also be borne by the sellers, not the e-commerce company.Though allowed to operate call centre on behalf of sellers.
Is this a quote from the new e-commerce policy?
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260477
@saymyname wrote:@The Sniper wrote:
A couple of things I noticed:
………..
Point is, don’t go for anything blindly. Be wise!!
That’s true for most of the Amazon products, I have talked with CC regarding this but still they are continuing the same thing.
What they do is they would mention the MRP of the item not the sale price. Like the Surf Excel 3kg MRP is 414/- but the packet itself has 50/- off so sale price is 364/- and Amazon sells it at this price but mentions as 12% discount.And there are many products of this nature. In snapdeal they mention the sale price don’t know about BB,grofers etc.
I think this is different. The product in question is listed at a Sale price of Rs. 140 for 500g, and no discount is given nor the MRP mentioned. And if the current MRP is Rs. 80 indeed, we’d be spending Rs. 60 extra on this. there’s no saving even with an Amazon GV+ICICI offer.
By the way, in case someone hasn’t noticed yet, the first picture shows the package containing an insect. Truly organic product that.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260493
@disclaimer wrote:@ranjithsai01 wrote:
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
But such refunds always adds to refunds and replacements which amazon account specialists might not consider when they decide to block your account. Not a personal experience but a friend’s experience on amazon.com.
Yes, but happened very rarely.
You don’t know when it might happen. The account specialist team once had mailed me for misusing their refund policy because I had got lots of 100% cb on their amazon kirana offer. Then I had to escalate this to the top (of course I just had to give them one single proof in the form of a screenshot of the offer page) and only then they decided to look into it and apologized for the mishap. But we wont have enough proofs on hand for these small refunds. Many a times I have let go these small refunds and it really mattered the most when I needed.
I bought this PS3 from a market place seller (non-amazon fulfilled) as I had plans for gifting my niece and the offer was good at 10k. The seller sent me a used product and later I checked their store reviews on mouthshut only to find that this practise was common with their store. I tried talking to them and they blatantly denied it rejecting my refund/replacement request. I had to file a claim with amazon and yesterday the claim was resolved in my favour. The claim resolver asked me to send the screenshots of the video I had made and refunded my money even without bothering to talk to seller. He went to extent of asking me to keep the product/dispose it as I wish and promised me that amazon would stand behind me if the seller tries to cause any trouble to get his product back.
I know this is unrelated but just mentioning if someone is curious. Search for this seller “Unilet- Bangalore” on mouthshut for the customer reviews. I requested him to give me a replacement or refund and they just started getting arrogant to the extent of telling me to contact their warehouse to resolve the issues. I even spoke to a manager and tried telling him that amazon considers these things seriously. The manager started getting too casual and suggested that I keep it as “new ones” would cost at least 15k (Even they were selling it at 14k after a couple of days).
So all these small refunds and replacements would just get you off amazon’s easy to work list. If amazon had decided to reject my claim as the seller was a huge BM store then I would have ended up buying a used ps3. They even could have asked me to send back the product and then refunded, but the agent told me that the seller has caused enough trouble and he doesn’t want me to bear it any further. He promised me to try and block the seller from sending any further mails to me (the seller was spamming me about the box being sealed and stuff- some 20+ messages).
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260495
@disclaimer wrote:
The new policy also mandates such e-commerce companies to display contact details of the sellers online. The warranty/guarantee of products or services sold online will also be borne by the sellers, not the e-commerce company.
Though allowed to operate call centre on behalf of sellers.
A commendable step! In fact, I suggested this to Flipkart a few days ago. 
What’s the source of this policy info?
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260530
@Magus wrote:@disclaimer wrote:
The new policy also mandates such e-commerce companies to display contact details of the sellers online. The warranty/guarantee of products or services sold online will also be borne by the sellers, not the e-commerce company.
Though allowed to operate call centre on behalf of sellers.
A commendable step! In fact, I suggested this to Flipkart a few days ago.What’s the source of this policy info?
Umm… Magus… Wouldn’t that be a real headache for the buyers? If I buy a product that is listed with a guarantee(NOT warranty), and it fails to live up to it, what if the seller fails to answer my call? And when I contact the site, they’d blatantly tell me that is none of their business, and direct me again to the seller, wouldn’t they?
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260541
@The Sniper wrote:@Magus wrote:@disclaimer wrote:
The new policy also mandates such e-commerce companies to display contact details of the sellers online. The warranty/guarantee of products or services sold online will also be borne by the sellers, not the e-commerce company.
Though allowed to operate call centre on behalf of sellers.
A commendable step! In fact, I suggested this to Flipkart a few days ago.What’s the source of this policy info?
Umm… Magus… Wouldn’t that be a real headache for the buyers? If I buy a product that is listed with a guarantee(NOT warranty), and it fails to live up to it, what if the seller fails to answer my call? And when I contact the site, they’d blatantly tell me that is none of their business, and direct me again to the seller, wouldn’t they?
Most likely it wont happen and if that happens it would be just another ebay. But amazon and flipkart are better off giving the sellers numbers as many issues can be sorted out if both the parties agree. Just that they are concerned that the sellers might trick buyers (few buyers might also trick sellers but percentage is very less) and they might lose customer base. So they make sure every conversation happens mostly through their system and they have enough proof if an unlikely event happens.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260547
@ranjithsai01 I mentioned Surf Excel 3 KG worth 414/- it is always 50/- off (I mean has been from a long time)
Specifically that is Surf Excel Easy Wash which does not come in a box. I think you are referring to Top Load and Front Load Surf Excel prices of which I am unaware of
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260549
@The Sniper wrote:
Umm… Magus… Wouldn’t that be a real headache for the buyers? If I buy a product that is listed with a guarantee(NOT warranty), and it fails to live up to it, what if the seller fails to answer my call? And when I contact the site, they’d blatantly tell me that is none of their business, and direct me again to the seller, wouldn’t they?
No, that doesn’t mean the sites will withdraw all customer support. This is just to keep all the three parties in loop. As per the current situation, the buyer is totally left in the dark about what transpires between the platform provider and the seller regarding any complaints raised. This new policy will make the transactions more transparent. Moreover, it helps the buyer make a better buying decision by establishing contact with the seller beforehand. I always do this in case of doubts with the product or the performance of the seller.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260565
@The Sniper May be the price mismatch because of fluctuating Dal Prices which happens with local grocery shops but still it’s a packaged product so they must take only MRP.
@ranjithsai01 Do you mean if we get multiple refunds or compensation then account may be blocked ?
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260569
@saymyname wrote:
@ranjithsai01 I mentioned Surf Excel 3 KG worth 414/- it is always 50/- off (I mean has been from a long time)
Specifically that is Surf Excel Easy Wash which does not come in a box. I think you are referring to Top Load and Front Load Surf Excel prices of which I am unaware of
Yes, sorry for not reading it properly.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260573
@saymyname wrote:
@The Sniper May be the price mismatch because of fluctuating Dal Prices which happens with local grocery shops but still it’s a packaged product so they must take only MRP.
@ranjithsai01 Do you mean if we get multiple refunds or compensation then account may be blocked ?
Of course they would and right now they might not be too serious about it but when they decide to go hard, it will be real bad. Even now they might be banning accounts but we might not be knowing as no one discusses about it.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260577
@ranjithsai01 wrote:
Of course they would and right now they might not be too serious about it but when they decide to go hard it will be real bad.
Just in case if I come across such a problem what should be done ? I had read in some thread that they stop replying to mails and calls
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260589
@ranjithsai01 wrote:@disclaimer wrote:@Magus wrote:@disclaimer wrote:
It is not amazon that mentions the price or sells it directly, but the seller. They ensure that extra amount is refunded but don’t make the seller update the entry with correct price. The situation is acceptable in that sense but would not be the case once the new instructions are enforced which state that customer satisfaction is to be ensured by the seller and not the marketplace operator.
From where did you get to know this?
The new policy also mandates such e-commerce companies to display contact details of the sellers online. The warranty/guarantee of products or services sold online will also be borne by the sellers, not the e-commerce company.Though allowed to operate call centre on behalf of sellers.
Is this a quote from the new e-commerce policy?
Yes, also
In marketplace model goods/services made available for sale electronically on website should clearly provide name, address and other contact details of the seller. Post sales, delivery of goods to the customers and customer satisfaction will be responsiblity of the seller.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260596
@ranjithsai01 wrote:
You don’t know when it might happen. The account specialist team once had mailed me for misusing their refund policy because I had got lots of 100% cb on their amazon kirana offer. Then I had to escalate this to the top (of course I just had to give them one single proof in the form of a screenshot of the offer page) and only then they decided to look into it and apologized for the mishap. But we wont have enough proofs on hand for these small refunds. Many a times I have let go these small refunds and it really mattered the most when I needed.
Dont you save the chat transcripts when seeking such refunds? Always handy. And for Amazon, customer satisfaction is the priority. If one level disappoints a customer, he can escalate it to get a resolution.
That’s why I am apprehensive buying from third party sellers who despatch items on their own.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260601
@Magus wrote:@disclaimer wrote:
The new policy also mandates such e-commerce companies to display contact details of the sellers online. The warranty/guarantee of products or services sold online will also be borne by the sellers, not the e-commerce company.
Though allowed to operate call centre on behalf of sellers.
A commendable step! In fact, I suggested this to Flipkart a few days ago.What’s the source of this policy info?
DIPP. But no seller would be able to provide customer support like that provided by Amazon.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260604
@saymyname wrote:@ranjithsai01 wrote:
Of course they would and right now they might not be too serious about it but when they decide to go hard it will be real bad.
Just in case if I come across such a problem what should be done ? I had read in some thread that they stop replying to mails and calls
If you think you are not at fault just send them one mail with all the details and proofs. If you are not at fault they would re-investigate it and come back to you. But if it is very obvious that we have misused it there is no point messaging them. It’s better not to fight with them for every silly reason and ask for a refund/compensation. This ‘compensation’ thing is wide spread because of some kids (no offense intended) who think they can make a quick buck and the others follow them ignorantly.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260634
I never ask them for refunds/replacements unless if it is required. I sometimes do get mails about “good will refunds” for amazon now/kirana orders and I just ignore them. It’s not my personal experience but they most likely would not listen to you as they would be convinced that you have misused it (Friend’s amazon.com experience and their policies might not differ about refund and replacements to a large extent). They won’t even bother to read mails and amazon doesn’t have an infinite escalation matrix- just the agent, the supervisor and with lot of convincing/fighting the supervisor will give you an escalation mail which is the last stop.
Even the proofs might not suffice regarding price error refunds as the agents would have issued a refund just because you have told that there is a price error and not that you have proved it? How many such proofs can you submit to someone who is not willing to even read your mails and treat you as a fraud. Even before banning (if they fell that you might not have committed a serious fraud and just some large no of ignorant refunds/replacements) they would send you a mail stating about it but might not necessarily ban you. You can still continue to make purchases in such cases and you would realise what the mail meant when you request for support. The support agent won’t listen to you and would not be willing to give you a refund/replacement. I was told that the system clearly indicates that your id is blacklisted and it is not required to provide any support to you. It’s an indirect way of telling you that they are not intrstd in your business.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260647
@ranjithsai01 wrote:
@disclaimer
I never ask them for refunds/replacements unless if it is required. I sometimes do get mails about “good will refunds” for amazon now/kirana orders and I just ignore them. It’s not my personal experience but they most likely would not listen to you as they would be convinced that you have misused it (Friend’s amazon.com experience and their policies might not differ about refund and replacements to a large extent). They won’t even bother to read mails and amazon doesn’t have an infinite escalation matrix- just the agent, the supervisor and with lot of convincing/fighting the supervisor will give you an escalation mail which is the last stop.
Even the proofs might not suffice regarding price error refunds as the agents would have issued a refund just because you have told that there is a price error and not that you have proved it? How many such proofs can you submit to someone who is not willing to even read your mails and treat you as a fraud. Even before banning (if they fell that you might not have committed a serious fraud and just some large no of ignorant refunds/replacements) they would send you a mail stating about it but might not necessarily ban you. You can still continue to make purchases in such cases and you would realise what the mail meant when you request for support. The support agent won’t listen to you and would not be willing to give you a refund/replacement. I was told that the system clearly indicates that your id is blacklisted and it is not required to provide any support to you. It’s an indirect way of telling you that they are not intrstd in your business.
Most of the complaints were regarding Kirana Now cashbacks resulting in ban, but I guess most were able to get it removed.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260678
@disclaimer wrote:
… Post sales, delivery of goods to the customers and customer satisfaction will be responsiblity of the seller.
You did not add this previously. 
Why don’t you give me a link to the full policy content? I have been asking you for long.
https://www.desidime.com/deals/upcoming-amazon-super-value-day-on-1st-2nd-april?page=6#post_3260684
@Magus wrote:@disclaimer wrote:
… Post sales, delivery of goods to the customers and customer satisfaction will be responsiblity of the seller.
You did not add this previously.Why don’t you give me a link to the full policy content? I have been asking you for long.
Wasnt able to relocate the link earlier
Here it is : http://dipp.nic.in/English/acts_rules/Press_Not...
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