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10k Hdfc bill paid via bajaj finserv not reflected to cc

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Deal Subedar
vspairtel

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I paid 10k hdfc cc bill ending with 7637 on 1st dec via bajaj finseev app. But its not reflected to my cc so i contacted bajaj they told take written from bank that they didnt received payment. So i mailed hdfc bank with trascetion no/reference no. They told that payment credited on wrong acc ending with 1131 .but how its possible i paid on correct cc. Any solution?

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Deal Newbie Deal Newbie
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Sorry to hear your situation. Is this the first time you're making payment for the card on the bajaj finserv ? Can you ask the bajaj finserv to raise a chargeback? or dispute? 

Is it your alternate account?

Deal Subedar Deal Subedar
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Bajaj told payment successful from their end contact hdfc. Hadfc bank told payment got credited to wrong acc. Send Debit bank account statement. And fill indemnity  form. But in form it's clearly written by mistake I made payment on wrong acc so it's my responsibility for any lossScreenshot2022-12-15-00-19-23-760com.google.android.apps.docs
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Deal Cadet Deal Cadet
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Stop using  bajaj finserv. Earlier, I used to recharge numbers but Cashback credit issues were so huge. Dispute resolution also is very poor. If you are making any transaction whether it's cc payment or any, stay away from the app. Baki, sab uparwale k haath !

Finance Mentor Finance Mentor
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I had just registered with them recently but my first experience was poor, so uninstalled after testing...
Deal Cadet Deal Cadet
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Credit card number, credit card account number in CIBIL and alternate account number jyadatar same nahi hota hai....

Deal Subedar Deal Subedar
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Matalab

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Deal Subedar Deal Subedar
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I sent this mail reply to hdfc then got mail from hdfc Case administrator

''I had already paid 10000 rs on hdfc cc 6528 *** ** 7637.

Payment Screenshot is attached in last mail as well attaching it again..

then how is it possible that payment got credited to this wrong account no 101******961131.

This is totally a fraudulent activity done on your behalf.."

Helpful Helpful
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First of all..why you choose a third grade unprofessional finance app like Bajaj finance..for cc bill payment?

Never heard anything positive about bajaj finance in my life..hope you get your money back..

Deal Subedar Deal Subedar
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150 cb on 10k cc bill payment  offer was running. In past I already paid lot of cc bill via bajaj but not faced  this problem

Deal Subedar Deal Subedar
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Bajaj ka call aya tha bol rahe hamari koi galati nahi hai apane galat cc no enter kiya hoga ye wo...😡

Deal Subedar Deal Subedar
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Hdfc bank indemnity form fill karane ke liye bol raha isame corect cc and wrong cc dono dalane ko bata raha. Lekin isake tc me meri galati ke vajah se aisa hua hai ye mention hai😞 form bharana padega?

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Benevolent Benevolent
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Bharo bhai bharo..jobi hota hai customer hi phasta hai so do it ASAP....
CONSUMER FORUM pebi grievance lodge krna....
Finance Mentor Finance Mentor
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Recently I'm seeing TELE TRANSFER CREDIT as mode (cred/mobikwik)... seems some kind of settlement like SWIFT!

Deal Captain Deal Captain
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Sorry I don't have it bhai. Hope somebody else could be of help plus1
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Deal Subedar Deal Subedar
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Still not get any resolution .bank forcing me fill indemnity form

Deal Subedar Deal Subedar
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Problem solved paid 10k on 7637 and its credited on friends credit card 1136 same Biller Reference Number HGA6P115E20356538079. But how its possible?

Deal Cadet Deal Cadet
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Please explain .... how did it get credited in your friend's credit card? You were lucky or something else?

Helpful Helpful
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OP got confused between the primary card and add-on card.

If you see, all his replies, he keeps on changing the numbers from 1131 to 1136.

And god came down on to the earth and reached HDFC bank and pushed the payment to his friends account. What a miracle!

Deal Subedar Deal Subedar
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Its not addon card both cc holder different. Bro screen shot me clear hai 7637 and hdfc bank told 1131 pe gaya lekin mai bajaj ka past cc payment check kiya mai 1136 pe 2 mahine pahale payment ek kiya tha . Lekin usape kaise chala gaya dont know

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