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A payment based app with no option to close it even for support team.

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Kochiro

https://ibb.co/g...bM
Not sure how is this legal

From CC: " Currently we do not feature to close/deactivate the account"

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Deal Cadet Deal Cadet
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An interesting point to note is they are not even able to deactivate the account. Full deletion is something that even reputed apps do not offer today Eg. PayZapp, Amazon Pay Later etc. Most of them just block the accounts and can be reactivated later.

Generous Generous
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Once u delete Amazon account u can’t recover it,but u can create another fresh account with same mobile number but different email id
I have done it

Deal Subedar Deal Subedar
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Same issue with Postpe as well, no option to deactivate the account. Got a reply that you uninstall from phone.

Helpful Helpful
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nobody deletes the account they always keep ur data in their systems even if they say they delete their account
data is money for them

Critic Critic
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It is legally compulsory for any financial/money related app/site to keep all the data of any user for at least 10-15 years for any future court case/investigation.

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Helpful Helpful
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well yes but I need them to stop sending text, mails and calls.

Pro Tech Guru Pro Tech Guru
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Only Few apps or even no payments app give an option to close account

Deal Subedar Deal Subedar
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Koi nahi delte karta
Coinswitch kuber, mobikwik, sbko email kar rkha hai

Deal Cadet Deal Cadet
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Thank you for reaching out to the postpe support team.

As per we discuss over the call, we would like to inform you that as per the new process update :-

- Your per day transaction limit for postpe to bharatpe user is 25,000 and your monthly limit is 1,00,000.
- Your per day transaction limit of your card is 1,00,000 and your monthly limit is 2,00,000.
- Your per day transaction limit of your Bank account transfer is 25,000 and monthly limit is 50,000.
- Your per day transaction limit for postpe to postpe is 50,000 and monthly limit is 1,00,000.

Please feel free to reach us out for further query.

Thankyou
postpe support team

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