Hi Dimers,
I was paying advanced tax on 21st Mar with Canara Bank gateway and using AU bank CC, but while doing so the payment page showed an error.
Upon refreshing the payment page showed up fine, did the payment using AU bank CC and redirected back to https://eportal.incometax.g...n/ and got an error as "Incorrect details from Bank".
Later I got to know that the tax portal doesn't allow payment against a failed CRN, and it seems when I first saw the error on payment page, it might have considered that as failed transaction, so even thought upon refreshing my payment went through, the tax portal didn't accept it against that same CRN.
Here is FAQ from the tax portal:
https://www.incometax.gov.in/iec/foportal/help/....
7. Can I make payment with the same CRN if the tax payment has failed?
No. You cannot re-initiate payment against a failed transaction. If the amount is debited, kindly contact the bank. Kindly create a new challan by using the copy facility or by clicking New Payment.
Has anyone experience with it? How will the refund be processed here, will it be automatic to my CC or do I need to contact Canara bank?
Thank you for the help in advance.
Advance tax payment can be done with Credit card? surprising to know it allowed you to proceed .. not aware
JNR4U wrote:Yes, it does. It's been allowed for a while now.Advance tax payment can be done with Credit card? surprising to know it allowed you to proceed .. not aware
Received payment success email from tax portal just now, they took around 3 days to process the deducted amount.
Dimers, please ignore the topic.
JNR4U wrote:I paid over 2L advance tax with CC in the past couple of weeks, was no problemAdvance tax payment can be done with Credit card? surprising to know it allowed you to proceed .. not aware
ConfirmPassword wrote:Which card should it be better to use sbi cb or HDFC millennia for getting max cb?0.47%
HDFC has stopped rewards for govt/tax payments recently I think...
i paid on incometax website for linking pan adhaar rs1000 using CC. i received message from the bank but the payment failed saying incorrect payment details. i tried with debit card also and again payment failed. i have waited for 3days but no information about the refund.
sujeet2555952 wrote:Same here need help first time it failed with error attached below. I tried second time after an hour it went through. Now my question is how about the debited amount on the first time. How to get it back.i paid on incometax website for linking pan adhaar rs1000 using CC. i received message from the bank but the payment failed saying incorrect payment details. i tried with debit card also and again payment failed. i have waited for 3days but no information about the refund.
i tried every mode, with payment failure and in one mode of credit card money deducted with payment failure after starting from the beginning. i will try to check in 4-5 days if payment for challan was successful or not. incometax website suck very much. sometimes i do not get OTP ,sometimes heads under assessment year does not show up. Sometimes i get CBDT error in payment gateway.
Canara bank payment gateway not available?
darksiderspop632 wrote:
Same here need help first time it failed with error attached below. I tried second time after an hour it went through. Now my question is how about the debited amount on the first time. How to get it back.
I have same problem...i made payment by cc....amount was debited bt status again this CRN showing incorrect bank details... What I supposed to do... I dnt get...
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