Airtel Axis Merchant change to AIRTEL PAYMENTS BANK L

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Deal Cadet
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Dear Airtel Axis Card Holders I am noticing for my 3 continue transaction getting same merchant as AIRTEL PAYMENTS BANK L from Airtel Mumbai,  Airtel Gurgaon. 

I made 3 out of 2 electricity bill paid & 1 Airtel prepaid bill same merchant name received. 

Kindly confirm following merchant name any one received cashback or not ?

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Community Angel Community Angel
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AIRTEL PAYMENTS BANK has wallet mcc forget about cashback 

Benevolent Benevolent
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are you applying the `25% or 10% cashback coupon` at the time of recharging?

Deal Cadet Deal Cadet
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Any coupon you apply ,it's giving same merchant again and again that is airtel payment bank ...

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Deal Subedar Deal Subedar
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f

Deal Cadet Deal Cadet
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Where to complain regarding this merchant issue??

Both for airtel payments and utilities, same airtel bank merchant showing , most probably being wallet category it won't fetch any cashback and one has to run after them to prove cashback eligibility..

If merchant issue not fixed, this card is totally useless

Nay suggestions where can we raise complaint

Deal Subedar Deal Subedar
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same for me

Finance Ninja Finance Ninja
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I'm pretty sure the cb will be tracked correctly
Finance Ninja Finance Ninja
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me too.
Deal Cadet Deal Cadet
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I have got response from axis nodal office team that mentioned MID that is WWWBIGBASKETCOM is not part of 10% cashback hence no cashback 

Maybe they will give same excuse for airtel payment bank merchant category also

Deal Cadet Deal Cadet
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Do we get 25% cashback if the coupon isn't applied and paid via axis Airtel cc?

Helpful Helpful
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Yes

Coupon Baba Coupon Baba
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Anyone received the statement for this month?

Helpful Helpful
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Yes I got the statement and utility and Airtel bills were categorised together and got only 300 cashback sad

Both have Airtel payments bank as merchant name

Didn’t do any transactions on Swiggy zomato bb

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