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Airtel MNP Port Out Error

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Deal Cadet
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Airtel

After sending port out sms to 1900, got a sms

"UPC cannot be generated for the reasons:(1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

Calls to 198 not working. Airtel is not responding on Twitter too.

Please help guys, need to port out this number today

*searched on internet and twitter. At some places its mentioned that it may be due to more than 9 connection on single name. But there are only max 4 connections on single number in this case

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Finance Mentor Finance Mentor
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It's an old issue. Either you have to re-register your KYC documents or recharge your existing number with a specific amount for this port out to work. Better visit airtel office and ask them. 

Deal Cadet Deal Cadet
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Already recharged with 239 !
And this number ported from jio few months back, so there should not be any requirement for KYC now !

But still if any of these is required than thats clear harassment by Airtel.
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Benevolent Benevolent
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Chortel does this haramgiri to prevent customers from porting out so does lodafone.send a mail to nodal
Helpful Helpful
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Not responding on twitter is ridiculous. While tweeting airtel, tag TRAI as well to check if that makes any difference.

And yes, communicating with nodal officer should help as well.

Deal Cadet Deal Cadet
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tagged trai, dot, ashwini ji. Airtel is responding on twitter but taking hours and hours !
Tried to call nodal officer, say only available mon to fri !
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Deal Newbie Deal Newbie
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Also, in addition to what others said,
once checking the TAFCOP portal is a good idea too. Google the same, as ĺùñáťíćś keep changing it ever so often.
[Presently it is https://tafcop.sancharsaathi.gov.in]

Not that it means much, but might generally help trace some unknown numbers which the agencies or companies have crossl8nked against the name.

Data is not updated or reliable at TAFCOP.

I am not sure if scrupulous entity or a retailer naively used any of my numbers as the 'alternative number' on someone else's connection or forged my documents, identify to issue connections to others.

But TAFCOP is actually showing unknown numbers in the list¡¡!! while at the same time.. 𝐍𝐎𝐓 showing some of the numbers which actually ARE in the same name.


Hope it was indeed a new number for you, in the previous instance (Jio) and not someone else's number clandestinely ported to you.

Sometimes the complimentary subscriptions to various third party premium services (Netflix, Prime, others) too might be linked to plans.

But I am pretty sure that the 9 connections limit reached.. argument on the Internet is 'silly' at best.

Like, if you are in an aeroplane in the air and you take out your wallet from your trouser pocket and keep it in your shirt pocket... it DOES NOT affect the onboard weight of the airship.

Likewise, porting "out" of A
into B... does NOT mean that one has one more connection than earlier.
The contract/ relationship with the previous operator ceases to exist.

Internet is a dangerous place, mostly due to such 'self appointed' magi/gurus/ life hack experts.. who in reality spew garbage, of sorts.
I hope I am not being the same.
Like Magnet Like Magnet
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Register a complaint in pgportal to telecom ministry.

It'll be resurrected to TRAI and airtel.

Deal Newbie Deal Newbie
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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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Is problem ka solution kya hai koi batao

Deal Newbie Deal Newbie
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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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Another UPC request already in progress for Mobile Number 7607130810.

Deal Newbie Deal Newbie
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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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UPC cannot be generated for the reasons: (1)There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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Bro Recharge your Airtel number 19 rupees and submit PORT Request after recharge 20 to 30 minutes it's really work 

Deal Newbie Deal Newbie
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Screenshot20240328-192111

Deal Newbie Deal Newbie
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Airtel

After sending port out sms to 1900, got a sms

"UPC cannot be generated for the reasons:(1) There are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance."

Calls to 198 not working. Airtel is not responding on Twitter too.

Please help guys, need to port out this number today

*searched on internet and twitter. At some places its mentioned that it may be due to more than 9 connection on single name. But there are only max 4 connections on single number in this case


Deal Newbie Deal Newbie
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UPC cannot be generated as there are subsisting contractual obligations with your service provider. Please contact your service provider for further assistance.

Deal Newbie Deal Newbie
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पोर्ट एयरटेल सम

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