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Amazon blocking accounts for calling customer care

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Deal Cadet
mdzaheer

As amazon, customer care is not attending calls, I tried more than 3 times in customer service option in app, then i received the popup like this.Im prim customer, opted for amazon pay later today as well

We have noticed some unusual activity on your account and have temporarily blocked you from contacting us via our Call Me service.You can contact us at 180030001593, to verify yourself and get your account unblocked.

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Could be because of new device or something.

Have u called that number to verify.

Deal Cadet Deal Cadet
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bumblefoot wrote:

Could be because of new device or something.

Have u called that number to verify.

Yes it is directed to amazon customer care, taking too long to respond

Deal Cadet Deal Cadet
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shappyalwayshappy wrote:

Were you able to register for pay later??

Yes

Now I’m able to place calls, might have blocked for couple of days

Deal Newbie Deal Newbie
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Why my account shows me (Sorry, you have made too many failed attempts. We blocked your password reset to protect it against unauthorized access. Please contact Amazon Customer Service.) why?

Deal Newbie Deal Newbie
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As amazon customer care is not attending calls, I tried many times in customer service option in app, then i received the popup like the below.
We have noticed some unusual activity on your account and have temporarily blocked you from contacting us via our Call Me service.You can contact us at 180030001593 to verify yourself and get your account unblocked.
I tried to call the number mentioned in popup 180030001593, but couldn’t reach anyone. Can u let me know that the only call option is not available or my full account is blocked?

Deal Lieutenant Deal Lieutenant
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How to resolve this ? My VI number is blocked for callme services and from VI number amazon customer care number not getting connected

Deal Newbie Deal Newbie
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Amazon prime is not activated. My me membership is expired on 2022

Deal Cadet Deal Cadet
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sauravDD wrote:

and from VI number amazon customer care number not getting connected

Welcome to the jungle😉
From Idea, at-least 022-30430101 ( +912230430101) routes to Amazon’s main system.
But BSNL and Amazon integration is sooooo sh¡tty that even if one dials 022-30430101 the chargeable number from BSNL… Amazon still things that a BSNL subscriber is calling their tollfree number… AND CALLS FROM BSNL ARE REJECTED🤯🤧

So besides you.. and me.. does no one has beef with Idea/Voda for not processing calls to 180030009027 / 180030001571 ?

There are a zillion BSNL users too here. But none ( @mastervijay @rajrocks ) ever responded even to direct tags regarding this query (of whether they too face issues while dialling out to Amazon CSD from a GSM BSNL connection).

Deal Cadet Deal Cadet
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soyoozms wrote:

https://desidime.com/forums/dost-and-dimes/topics/need-guidance-amazon-refund-not-processed-for-4-5-months#Amazon_spam_filters_temporarily_blacklist_a_number_to_safeguard_the_system_from_being_used_to_harass_others

@getready It seems, you too had tagged ‘the ghost of Desidime’ about 5-6months after this (@mdzaheer) thread ..in some other… but same “core issue” thread.

But it seems the ghost is… ummm
https://cdn0.desidime.com/attachments/photos/712042/original/7933920________the_ghost_of_Desidime.png unavailable🤨https://cdn0.desidime.com/assets/textile-editor/icon_rolleyes.gif

Dimer of The Year 2020 Dimer of The Year 2020
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soyoozms wrote:

Welcome to the jungle😉
From Idea, at-least 022-30430101 ( +912230430101) routes to Amazon’s main system.
But BSNL and Amazon integration is sooooo sh¡tty that even if one dials 022-30430101 the chargeable number from BSNL… Amazon still things that a BSNL subscriber is calling their tollfree number… AND CALLS FROM BSNL ARE REJECTED🤯🤧

So besides you.. and me.. does no one has beef with Idea/Voda for not processing calls to 180030009027 / 180030001571 ?

There are a zillion BSNL users too here. But none ( @mastervijay @rajrocks ) ever responded even to direct tags regarding this query (of whether they too face issues while dialling out to Amazon CSD from a GSM BSNL connection).

use call me option.

Mobile Guru Mobile Guru
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soyoozms wrote:

@getready It seems, you too had tagged ‘the ghost of Desidime’ about 5-6months after this (@mdzaheer) thread ..in some other… but “exact same issue” thread.

But it seems the ghost is… ummm
https://cdn0.desidime.com/attachments/photos/712042/medium/7933920________the_ghost_of_Desidime.png

Yes, i did stuck_out_tongue
And ghost is bck now after a short break
https://ddime.i...f2

Deal Cadet Deal Cadet
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rajrocks wrote:

use call me option.

Yes Gaaru🙂 … but the issue is… what to do if no internet connectiviry.

In few years.. i think.. 2016, 2015.. they had tie-up even with BSNL. But later that agreement might have broken. Or maybe the 1800 service is from Airtel or Cisco.. who are not in sync with BSNL.

And sorry about the ‘reaction’. I was trying to push 🧡heart💙 but it went to smiling one.

Outbound from BSNL to 022-30430101 / 180030009027 / 180030001571 works?
And from Vi/ Idea network?

Thanks

Budding Star Budding Star
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soyoozms wrote:

Welcome to the jungle😉
From Idea, at-least 022-30430101 ( +912230430101) routes to Amazon’s main system.
But BSNL and Amazon integration is sooooo sh¡tty that even if one dials 022-30430101 the chargeable number from BSNL… Amazon still things that a BSNL subscriber is calling their tollfree number… AND CALLS FROM BSNL ARE REJECTED🤯🤧

So besides you.. and me.. does no one has beef with Idea/Voda for not processing calls to 180030009027 / 180030001571 ?

There are a zillion BSNL users too here. But none ( @mastervijay @rajrocks ) ever responded even to direct tags regarding this query (of whether they too face issues while dialling out to Amazon CSD from a GSM BSNL connection).

I think you know better about bsnl than me.. Surprisingly I’ve not come across this situation so I don’t know much about it, and the only solution is “call me” option in case of this issue AFAIK, which is already said by another dimer.
And you’re thinking me as a co-founder or technician of bsnl, where I’m just a common man who is struggling to cope with bsnl with it’s poor signal even in 2g.
Good luck 👍

Dimer of The Year 2020 Dimer of The Year 2020
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soyoozms wrote:

Yes Gaaru🙂 … but the issue is… what to do if no internet connectiviry.

In few years.. i think.. 2016, 2015.. they had tie-up even with BSNL. But later that agreement might have broken. Or maybe the 1800 service is from Airtel or Cisco.. who are not in sync with BSNL.

And sorry about the ‘reaction’. I was trying to push 🧡heart💙 but it went to smiling one.

Outbound from BSNL to 022-30430101 / 180030009027 / 180030001571 works?
And from Vi/ Idea network?

Thanks

never used these bro.

Missing