Amazon- Issue regarding kotak bonus cashback

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Deal Subedar
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I had placed my order above 30k after 1500 discount from kotak bank but 1500 cashback was not showing on checkout page then i placed order and order has been shipped also one day ago but still no sign of cashback..will i get bonus 1500 or am i missing something?
Have 3 products in that order and all got shipped..help needed
TIA
Placed from amazon

20 Comments  |  
6 Dimers
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Deal Cadet
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Have you contacted Amazon CC.

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Deal Cadet
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Same issue with me.i contacted them thrice and everytime they say that we have raised your issue and will get back to you soon but no resolution as of now.

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Deal Subedar
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smz wrote:

Have you contacted Amazon CC.

Yes.. at starting they said it will credited within 3 days from shipping but now saying this should on single product. I placed 4 items to set 30k order bht they changed order number for each item and now denying to give cashback rolleyes rolleyes

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Deal Newbie
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freedealexpert wrote:

Yes.. at starting they said it will credited within 3 days from shipping but now saying this should on single product. I placed 4 items to set 30k order bht they changed order number for each item and now denying to give cashback rolleyes rolleyes

Same

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Deal Newbie
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I placed order with exchange. Now no cashback. Single product.

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Deal Cadet
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Even in earlier sale condition for bonus cashback was there should be single item over 30k or 100k.
Read terms again, I guess it should same.
Cancel order if possible

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Deal Subedar
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Nobody did 30k order on entire desidime rolleyes how to get our genuine cashback? My order got deliver also but no sign of cashback

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Deal Subedar
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mobileyog wrote:

Even in earlier sale condition for bonus cashback was there should be single item over 30k or 100k.
Read terms again, I guess it should same.
Cancel order if possible

Bro everywhere mentioned order word only in kotak t&c and as far as i know i always seen order base everytime.

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Deal Cadet
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freedealexpert wrote:

Bro everywhere mentioned order word only in kotak t&c and as far as i know i always seen order base everytime.

If you don’t believe me then ok, keep arguing with amazon cc.
Last sale ,I also tried to order combo of items over 30k and wasn’t getting 1250 additional bonus cashback.
But when i ordered iphone 11 , I got 1250 bonus.

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Deal Cadet
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I ordered mi laptop worth 44k and they have by default bundled webcam in it and still cashback not credited.if we take out webcam out of it then also my order is well above 30k
@mobileyog

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Deal Cadet
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tuckless wrote:

I ordered mi laptop worth 44k and they have by default bundled webcam in it and still cashback not credited.if we take out webcam out of it then also my order is well above 30k
@mobileyog

Main thing is – how many orders you can see in your amazon order history ? There must be one single order over 30k.

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Deal Cadet
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mobileyog wrote:

Main thing is – how many orders you can see in your amazon order history ? There must be one single order over 30k.

Basically I purchased mi laptop and in that they have bundled mi webcam so in my order history there are two order showing.one laptop of value above 30k and another of webcam of value less than 30k.i have thrice complained to cc still no resolution.

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Deal Cadet
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tuckless wrote:

Basically I purchased mi laptop and in that they have bundled mi webcam so in my order history there are two order showing.one laptop of value above 30k and another of webcam of value less than 30k.i have thrice complained to cc still no resolution.

Then your complaint is valid.
They may say that this bonus offer is having some exclusions.
Do you have full terms and conditions with you now.

Call them and tell that you have cross checked all terms of eligibility.

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Deal Cadet
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mobileyog wrote:

Then your complaint is valid.
They may say that this bonus offer is having some exclusions.
Do you have full terms and conditions with you now.

Call them and tell that you have cross checked all terms of eligibility.

Yes I have screenshot of the bonus offer.and I have read all the tnc very well before ordering .even cc agreed that I am eligible but didn’t received cb yet.

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Deal Cadet
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tuckless wrote:

Yes I have screenshot of the bonus offer.and I have read all the tnc very well before ordering .even cc agreed that I am eligible but didn’t received cb yet.

I am also having similar issue with 100 on 500 shopping amazon upi offer.
Following up since 5 days , no progress.
Amazon CC is not what it used to be.

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Deal Newbie
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tuckless wrote:

Yes I have screenshot of the bonus offer.and I have read all the tnc very well before ordering .even cc agreed that I am eligible but didn’t received cb yet.

Same happened. In my case it was another order for exchange pickup. Also, could you please send me the screenshot. Amazon cc saying not valid for my order. My order- dell g3 3500 laptop.

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Deal Cadet
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vbabc wrote:

Same happened. In my case it was another order for exchange pickup. Also, could you please send me the screenshot. Amazon cc saying not valid for my order. My order- dell g3 3500 laptop.


https://cdn0.desidime.com/attachments/photos/648726/medium/Screenshot_20201102-160153.png?1604896924

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Deal Newbie
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Anyone got the cashback?

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