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Amazon Order Cancelled

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rahul2004

I had purchased a USB hub on 18th with the AMZPC500 coupon. The product was shipped on 19th. And today I received a mail from Amazon that the product has been cancelled and being returned. When I contacted customer care, they said that the cancellation is done from the customer side only. How can this happen? I do not share my account credentials with anyone. Have any dimer faced the same issue? I have been using Amazon since its inception in India. But never faced such issue, except for some cancellation that happened due to price error.

This is the product link: https://www.amazon.in/gp/product/B07WJ1T9G...=1 and seller was TPSTECH®

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deb3l wrote:

No idea buddy. Any other site I can understand, but Amazon? triumph

The future of online shopping is not so bright it seems.

Once they have monopoly, they will start showing their true colours.

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rahul2004 wrote:

this particular coupon was put as a banner on the computer accessories page of amazon itself.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                        

agar consumer court ache aur approach karne me easy hote to baat ban jaani thi

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kukdookoo wrote:

agar consumer court ache aur approach karne me easy hote to baat ban jaani thi

very true

Deal Newbie Deal Newbie
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MC .. my order 😭 .. so much time spent on finding product … amazon compensate my time !! #AmazonCompensateMyTime 

Deal Subedar Deal Subedar
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kukdookoo wrote:

agar consumer court ache aur approach karne me easy hote to baat ban jaani thi

yea I have raised complaint about my mirah belle multani mitti soap but amazon replied on that the product is oos and the organisation doesn’t even have an option to reply back. What kind of flow is this that you raise a complaint but then can’t reply back and amazon itself marked it closed.

Consumer rules in india are sooo pathetic. And then they run the campaign of jago grahak jago.

I’m in a mood that instead of complaining about amazon I should complain about consumer courts. Just a waste of money and time.

Deal Cadet Deal Cadet
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We need to bring up this on tweeter, facebook .. they need to stop wasting our time and effort

Critic Critic
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My order also cancelled, expected delivery data was tomorrow.

Deal Subedar Deal Subedar
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Yes, recently many orders are getting cancelled.
Don’t know why .. but many of friends were saying the same thing.

Deal Subedar Deal Subedar
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I perchased RAM and it were shipped through India post 🤣🤣 so there is 0% chance for cancellation 🤣🤣

Deal Cadet Deal Cadet
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I bought a smart watch using the coupon and got Instant cashback. Today watch was delivered over all it was good deal as smart watch costed only Rs.999

Deal Lieutenant Deal Lieutenant
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@guest_999 @chota_chattri @rahul2004 @deb3l

my cousins order reached city today and it was cancelled then.he called customer care, they said that he cancelled it himself.when he said he did not they said ki galti se button dab geya hoga. why did they not cancel it when ordered?why wait for item to reach destination and then cancel?why waste box and courier charges?even if own courier company then charges will be there. and why do they deliver to some users as users mention in this thread?

@getready paji this cancelled order,as per them user cancelled it.it also affects users profile?

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kukdookoo wrote:

@guest_999 @chota_chattri @rahul2004 @deb3l

my cousins order reached city today and it was cancelled then.he called customer care, they said that he cancelled it himself.when he said he did not they said ki galti se button dab geya hoga. why did they not cancel it when ordered?why wait for item to reach destination and then cancel?why waste box and courier charges?even if own courier company then charges will be there. and why do they deliver to some users as users mention in this thread?

@getready paji this cancelled order,as per them user cancelled it.it also affects users profile?

I don’t think so. Its a standard practice to shift the blame when PEs and Coupons are involved but its them who cancelled the order (Rejected orders get considered as user-returns)

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getready wrote:

I don’t think so. Its a standard practice to shift the blame when PEs and Coupons are involved but its them who cancelled the order (Rejected orders get considered as user-returns)

(Rejected orders get considered as user-returns)

aam admi hi ragda jaata ha har jagah

even if order cancelled in transit is counted as user return?

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getready wrote:

I don’t think so. Its a standard practice to shift the blame when PEs and Coupons are involved but its them who cancelled the order (Rejected orders get considered as user-returns)

If we cancel from our end, our profile gets blocked?

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tgsdd wrote:

I bought a smart watch using the coupon and got Instant cashback. Today watch was delivered over all it was good deal as smart watch costed only Rs.999

which watch did you buy?

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kukdookoo wrote:

(Rejected orders get considered as user-returns)

aam admi hi ragda jaata ha har jagah

even if order cancelled in transit is counted as user return?

Yes

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beamchota wrote:

If we cancel from our end, our profile gets blocked?

Amazon is not actively blocking accounts these days so you’re safe if its just 1/2 orders/year but if they find a pattern then they might do so

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kukdookoo wrote:

@guest_999 @chota_chattri @rahul2004 @deb3l

my cousins order reached city today and it was cancelled then.he called customer care, they said that he cancelled it himself.when he said he did not they said ki galti se button dab geya hoga. why did they not cancel it when ordered?why wait for item to reach destination and then cancel?why waste box and courier charges?even if own courier company then charges will be there. and why do they deliver to some users as users mention in this thread?

@getready paji this cancelled order,as per them user cancelled it.it also affects users profile?

Yes. CC gave the same statement to me as well. first, he said I cancelled it. then said I may have somehow cancelled by mistake. and finally said someone else who uses my acc may have done it. Seems these copybook statements are added to their handbook.

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getready wrote:

Amazon is not actively blocking accounts these days so you’re safe if its just 1/2 orders/year but if they find a pattern then they might do so

paji it is on number of returns, amount of returns or both?

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getready wrote:

I am using account from 5+years, not cancelled or return any orders. But in last 2 months 3 orders cancelled

I am using account from 5+years, not cancelled or return any orders. But in last 2 months 4 orders returned/cancelled. And if payment fails, that order also showing cancelled. Will that also get counted? Will prime account have chances to get effected in such cases?

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kukdookoo wrote:

paji it is on number of returns, amount of returns or both?

Based on my experience, it is both. Account specialist reached out as soon as I returned a 50k+ laptop twice. Had very few returns (<5) that particular year (this is 2016/2017 news)

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beamchota wrote:

I am using account from 5+years, not cancelled or return any orders. But in last 2 months 4 orders returned/cancelled. And if payment fails, that order also showing cancelled. Will that also get counted? Will prime account have chances to get effected in such cases?

Payment failed cancellation is different. This don’t get counted as a return (only shipped ones do*) but recently amazon had flagged accounts for too many such cancellations in a very short period of time (Payment fail users stuck_out_tongue). Didn’t suspend them though, they worked normally after couple of days/weeks

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getready wrote:

Payment failed cancellation is different. This don’t get counted as a return (only shipped ones do*) but recently amazon had flagged accounts for too many such cancellations in a very short period of time (Payment fail users stuck_out_tongue). Didn’t suspend them though, they worked normally after couple of days/weeks

Oh ok, i cancelled 3 products before shipping, one after ship, payment cancellation 2 orders includes few items. Lets see in coming days.

Thnx for info

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Same for me. Got cancelled after reaching my city.

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kukdookoo wrote:

(Rejected orders get considered as user-returns)

aam admi hi ragda jaata ha har jagah

even if order cancelled in transit is counted as user return?

Aam Aadmi isiliye ragda jaata hai, kyonki woh aam hota hai.. triumph

It’s always a been a game with these portals like who’s the smartest and they very well fireproof their system by giving small bounties as bug catchers and do never forget to cash-in those promotions while doing so.. so that they can rip the mango people in the end. They are the gainers in this whole game while playing dumb the whole time. And the end users get jacked up prices >> heavenly discounts >> flash sales >> year long sales season.. etc.. but can hardly think on how they get looted in the long run. It’s about convenience now and who cares about anything else? Someone else will try to do the same the other day and those who are complaining today will join that without losing even a flick of second.. it has been proved very well.. over and over again with time!

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chota_chattri wrote:

they canceled my mirah belle multani mitti soap and said product is out of stock but on product page it’s available and can be ordered. The difference is that I bought at 81 and the actual price was 350. Amazon is a cheatercop now. 

Amazon ne aap ko Multani Mitti ki jagah CHUNA laga diya stuck_out_tongue_closed_eyes laughing joy

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kukdookoo wrote:

@guest_999 @chota_chattri @rahul2004 @deb3l

my cousins order reached city today and it was cancelled then.he called customer care, they said that he cancelled it himself.when he said he did not they said ki galti se button dab geya hoga. why did they not cancel it when ordered?why wait for item to reach destination and then cancel?why waste box and courier charges?even if own courier company then charges will be there. and why do they deliver to some users as users mention in this thread?

@getready paji this cancelled order,as per them user cancelled it.it also affects users profile?

Lol.. those dumb replies did crack me up, really. sweat_smile Yes, they are very well prepared for this.. maybe as someone said they’ve allowed it for a day or two.. just to check how much impact could this have done to the whole system as this is nowhere a loot deal but a decent one.

And the expenses you’ve mentioned there are nothing in comparison to a full fledged promotion and traffic they’ve got by doing so (must have fed up with the normal bogus sales stuck_out_tongue). It’s a neatly played game by some [email protected]$$ strategist who failed to calculate the collateral damage that will happen to them now.. after such episodes. Well.. good luck to their monopoly. They can play anything they want now.. till some other shows up. sunglasses

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getready wrote:

Based on my experience, it is both. Account specialist reached out as soon as I returned a 50k+ laptop twice. Had very few returns (<5) that particular year (this is 2016/2017 news)

Yeh specialist kaun hota hai n through phone?kya kaha usne?

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getready wrote:

Payment failed cancellation is different. This don’t get counted as a return (only shipped ones do*) but recently amazon had flagged accounts for too many such cancellations in a very short period of time (Payment fail users stuck_out_tongue). Didn’t suspend them though, they worked normally after couple of days/weeks

Flag account means and flag karde to kya hota ha?

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kukdookoo wrote:

Yeh specialist kaun hota hai n through phone?kya kaha usne?

The only to contact account specialists is via email and its possible only when they want to hear your side of explanation/argument
Refer this thread, this is how a typical email from an account specialist will be

Need Help…. Amazon account blocked | DesiDime

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