Amazon pay ICICI card - markup fee levied on refunded txns

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skaluva
Dimers,
Need help. I made USD txn worth 1700$.. Apay card levied mark up fees and gst.. This is expected..

But unfortunately I had to cancel the txn.. Money refunded but ICICI charged again markup fees and gst... Pathetic..

Anyone experienced this? What to do to reverse those charges..
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Deal Subedar Deal Subedar
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i always use hdfc cc or sbi cc, they will refund u the mark fee plus gst

but axis, icici and some other cards wont refund those charges

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Mobile Guru Mobile Guru
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This is Normal (Forex fee for refunds + Current exchange rate). You should've gone with cards with zero/low markup fee

Deal Major Deal Major
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getready wrote:

This is Normal (Forex fee for refunds + Current exchange rate). You should've gone with cards with zero/low markup fee

Yeah... Shudve done that.. Missed that part.. Lost 10k due to these convertions... sob sleepy sweat

Super Stud Super Stud
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If U Paid Via Paypal, They Will Be Helpful In Issuing The Difference Amount For Refunds By Showing Proof Of Bank Statement Debit And Credit... 1 Time I Faced With This Problem And Got a Difference Amount.

Deal Subedar Deal Subedar
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i always use hdfc cc or sbi cc, they will refund u the mark fee plus gst

but axis, icici and some other cards wont refund those charges

Cool Cool
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Demondealer wrote:

i always use hdfc cc or sbi cc, they will refund u the mark fee plus gst

but axis, icici and some other cards wont refund those charges

Are you sure Axis bank doesn't refund FCC charges?
Deal Subedar Deal Subedar
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Ransome wrote:
Are you sure Axis bank doesn't refund FCC charges?
yup. did multiple apple usa purchases, never got FCC charges back. poof gone
Deal Major Deal Major
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Demondealer wrote:

i always use hdfc cc or sbi cc, they will refund u the mark fee plus gst

but axis, icici and some other cards wont refund those charges

Forget about the refunding markup fee but this stupid icici charged markup fee again on refunded amount sweat weary

Deal Subedar Deal Subedar
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skaluva wrote:

Forget about the refunding markup fee but this stupid icici charged markup fee again on refunded amount sweat weary

this started around 6/12 months back

Cool Cool
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skaluva wrote:

Forget about the refunding markup fee but this stupid icici charged markup fee again on refunded amount sweat weary

I think you should escalate this issue and get the FCC refunded. It makes no sense that when the transaction has been reversed, the FCC is charged. It's your money, you should get it back. Based on their current practices, any international transaction made and canceled later will incur FCC. That's ridiculous and illegal.
Deal Newbie Deal Newbie
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Can't do much about it. Even if you call cc or ask RM they'll say they're hopeless. But push RM once more. 

Deal Major Deal Major
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harshak9045 wrote:

Can't do much about it. Even if you call cc or ask RM they'll say they're hopeless. But push RM once more. 

No luck.. Seems I used most worst card for forex txns.. Big lesson..

Deal Newbie Deal Newbie
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skaluva wrote:

No luck.. Seems I used most worst card for forex txns.. Big lesson..

Yeah...it's a sunk cost. Just learn from it and let it go.
Deal Subedar Deal Subedar
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Demondealer wrote:

i always use hdfc cc or sbi cc, they will refund u the mark fee plus gst

but axis, icici and some other cards wont refund those charges

Any idea on AU bank?

I did one transaction in Indian currency. But still got charged markup fee. So i want to cancel and redo transaction via another card. Will I get full refund or will be charged another markup fee on refund?

Deal Subedar Deal Subedar
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Demondealer wrote:

i always use hdfc cc or sbi cc, they will refund u the mark fee plus gst

but axis, icici and some other cards wont refund those charges

I did one transaction yesterday with sbi card. Transaction reversed within an hour. 

Today it got settled and I see refund amount is about 0.7% lesser than charged amount. On top of that they didn't reverse 4.14% markup and gst. 5% loss for free. At least they didn't charge again on Credit transaction.

Was it auto refund for markup for you a Or u manually requested for refund?

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