beware of purchases on Amazon

Deal Newbie
The issue revolves around the purchase of a refurbished laptop from Amazon, which was advertised with Windows 11 and Office 2022. However, the laptop arrived completely dead with no booting, leading to a complaint with Amazon's customer care. Despite the return process, a refund was denied due to a discrepancy in the laptop's serial number, suggesting a potential mistake on the seller's part. The user seeks justice and fair treatment as a customer.

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