Amazon - Stands for AMAZING service

What can i say about amazon….. frankly speaking, I have never experienced this kind of service before. Flipkart is close but even it is not that close.

Be it merchandise, promotions, shipping, returns, refunds anything…. amazon is superb.
Very exhaustive list of merchandise. I think, the only thing which amazon is not selling as of now, is grocery
Now promotions is one department where amazon is lacking a bit esp. in clothing and apparels. Though I have seen concerted attempts to start providing good discounts
Zero shipping charges even if it is a product worth Rs. 10. (of course some independent sellers charge a shipping charge)
Returns – No questions asked hassle free returns. Just click on return items and it is picked up very conveniently.
Refund – Infact many a times, it seems to me that refund GC is issued even before product quality inspection.
Price errors – Maybe only website which offers assured shipping even on pricing errors.

Tried very hard to think about the negatives and one which came to mind was absence of calling customer care. Though if you have net then chat service is absolutely amazing

I just hope amazon keep its amazing service up going forward also