Amex payment via HDFC Billpay!

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I did a payment on my Amex on 02-11-2020 16:14:21, no reflection or SMS yet from Amex side.

Generally I had used cred & mobikwik previously which used to reflect 1 or 2 days respectively.

Any idea guys, how long this generally takes. My first time using HDFC Utility Payment system via Billdesk.

34 Comments  |  
15 Dimers
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usually it takes 3 days for me via HDFC Billl Pay for amex cc

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2-3 days…should be in your account by tomorrow EOD

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take 5 days most of the time

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@Seinfeld

Make any cc dues payment atleast 7 days in advance when making via HDFC Bill Pay
It usually credits in 3-4 working days and might take 5-6 days to reflect in payee cc

cc : @guest_999

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A2Zdeals wrote:

@Seinfeld

Make any cc dues payment atleast 7 days in advance when making via HDFC Bill Pay
It usually credits in 3-4 working days and might take 5-6 days to reflect in payee cc

cc : @guest_999

Thanks for the explanation. I was trying Hdfc BillPay first time as most Dimers have been using it for the 1%. And yes my cc bill hadn’t been even generated, so I am not afraid of due date.. just the money is invisible to me.

Btw, why does Hdfc take such a long time, while others are able to it faster? Any ideas

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I’m new to HDFC, have a few questions regarding bill pay.
1. do we get 1% platinum debit card cashback only for AutoPay or also for any ad-hoc payment we make to the credit card/any other utility?
2. Moreover, I don’t see an option to enable auto-pay for credit card billers on the website. Can we enable auto-pay for credit card billers?
3. Do auto-pay billers still require confirmation before payment like confirm & pay?
4. What happens when auto-pay is enabled but there are not sufficient funds?
5. Cashback will be credited post 90 days, right? Could not find this information on the website. https://www.hdfcbank.com/personal/pay/cards/deb...
6. Do we get any confirmation post the transaction, confirming that it is eligible for the cashback?

TIA.

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chai_lover wrote:

I’m new to HDFC, have a few questions regarding bill pay.
1. do we get 1% platinum debit card cashback only for AutoPay or also for any ad-hoc payment we make to the credit card/any other utility?
2. Moreover, I don’t see an option to enable auto-pay for credit card billers on the website. Can we enable auto-pay for credit card billers?
3. Do auto-pay billers still require confirmation before payment like confirm & pay?
4. What happens when auto-pay is enabled but there are not sufficient funds?
5. Cashback will be credited post 90 days, right? Could not find this information on the website. https://www.hdfcbank.com/personal/pay/cards/deb...
6. Do we get any confirmation post the transaction, confirming that it is eligible for the cashback?

TIA.

1. 1% up to 750/month for any bill payment done via hdfc billpay.
2. no auto-pay option for credit card bill anywhere unless you give your email password to allow 3rd party to read your card statement sent in email as it is done by cred.
3. No confirmation for auto-pay billers.
4. Transaction will fail if insufficient funds.
5. Cashback will be given within 4-5 days of doing the bill payment(points given in netbanking cards section).
6. No confirmation given but also not needed, as long as platinum debit card is used to make bill payment via hdfc billpay it is almost guaranteed you will get the cashback.
@caks2006407 @rohit_agarwal

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guest_999 wrote:

1. 1% up to 750/month for any bill payment done via hdfc billpay.
2. no auto-pay option for credit card bill anywhere unless you give your email password to allow 3rd party to read your card statement sent in email as it is done by cred.
3. No confirmation for auto-pay billers.
4. Transaction will fail if insufficient funds.
5. Cashback will be given within 4-5 days of doing the bill payment(points given in netbanking cards section).
6. No confirmation given but also not needed, as long as platinum debit card is used to make bill payment via hdfc billpay it is almost guaranteed you will get the cashback.
@caks2006407 @rohit_agarwal

Do you know how much cashback Millennia Debit Card users get?

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micke wrote:

Do you know how much cashback Millennia Debit Card users get?

Zero.

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guest_999 wrote:

1. 1% up to 750/month for any bill payment done via hdfc billpay.
2. no auto-pay option for credit card bill anywhere unless you give your email password to allow 3rd party to read your card statement sent in email as it is done by cred.
3. No confirmation for auto-pay billers.
4. Transaction will fail if insufficient funds.
5. Cashback will be given within 4-5 days of doing the bill payment(points given in netbanking cards section).
6. No confirmation given but also not needed, as long as platinum debit card is used to make bill payment via hdfc billpay it is almost guaranteed you will get the cashback.
@caks2006407 @rohit_agarwal

1% upto 750 is that DC variant specific ?

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dummyuser wrote:

1% upto 750 is that DC variant specific ?

All Hdfc easy shop platinum debit card variant has this written in their terms (normal, preferred, Imperia)

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Seinfeld wrote:

All Hdfc easy shop platinum debit card variant has this written in their terms (normal, preferred, Imperia)

Rewards card will not provide cashback?

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guest_999 wrote:

1. 1% up to 750/month for any bill payment done via hdfc billpay.
2. no auto-pay option for credit card bill anywhere unless you give your email password to allow 3rd party to read your card statement sent in email as it is done by cred.
3. No confirmation for auto-pay billers.
4. Transaction will fail if insufficient funds.
5. Cashback will be given within 4-5 days of doing the bill payment(points given in netbanking cards section).
6. No confirmation given but also not needed, as long as platinum debit card is used to make bill payment via hdfc billpay it is almost guaranteed you will get the cashback.
@caks2006407 @rohit_agarwal

thank you +kg

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Seinfeld wrote:

Thanks for the explanation. I was trying Hdfc BillPay first time as most Dimers have been using it for the 1%. And yes my cc bill hadn’t been even generated, so I am not afraid of due date.. just the money is invisible to me.

Btw, why does Hdfc take such a long time, while others are able to it faster? Any ideas

is your payment reflecting on your amex account? i had made the payment on same day mine still not showing and to day is the due date

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Tjs15 wrote:

is your payment reflecting on your amex account? i had made the payment on same day mine still not showing and to day is the due date

Call amex customer care & give reference of billpay transaction details.

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guest_999 wrote:

Call amex customer care & give reference of billpay transaction details.

Did that, he has initiated missing payment case. I had paid on 2nd nov and its been 4 working days. I really wonder why it takes so many days for processing the payment

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Tjs15 wrote:

is your payment reflecting on your amex account? i had made the payment on same day mine still not showing and to day is the due date

No.
I raised a complaint on Hdfc’s bill pay system. Yet to talk with Amex. Will update here if my payment happens.

I believe you should pay using alternate means like CRED or amazon since it’s almost immediate. At least pay the minimum due. You can utilise it later. Also hopefully the payment reflects soon and most of the times the payment registers on the day it was made, rather than when Amex registers it.

Even cheque payment was faster than hdfc.

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Seinfeld wrote:

No.
I raised a complaint on Hdfc’s bill pay system. Yet to talk with Amex. Will update here if my payment happens.

I believe you should pay using alternate means like CRED or amazon since it’s almost immediate. At least pay the minimum due. You can utilise it later. Also hopefully the payment reflects soon and most of the times the payment registers on the day it was made, rather than when Amex registers it.

Even cheque payment was faster than hdfc.

Just made a payment using amex payment page since the amount was not huge

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Tjs15 wrote:

Did that, he has initiated missing payment case. I had paid on 2nd nov and its been 4 working days. I really wonder why it takes so many days for processing the payment

For sbi & icici cards I always receive payment confirmation from card account after 2 days of making the payment(payment done on Saturday get reflected by Tuesday).
@Seinfeld

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guest_999 wrote:

For sbi & icici cards I always receive payment confirmation from card account after 2 days of making the payment(payment done on Saturday get reflected by Tuesday).
@Seinfeld

I had experienced delay in icici also but when it reflected in my account payment date was considered n not the later date

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Tjs15 wrote:

I had experienced delay in icici also but when it reflected in my account payment date was considered n not the later date

Maybe it depends on amount, I usually transfer less than 15k in one transaction.

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guest_999 wrote:

Maybe it depends on amount, I usually transfer less than 15k in one transaction.

Are ayou aware how long does it take for smartbuy extra 5% cashback to reflect in the account if i have transacted using moneyback credit card

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Tjs15 wrote:

Are ayou aware how long does it take for smartbuy extra 5% cashback to reflect in the account if i have transacted using moneyback credit card

I think T&C says 90 days from the end of month in which smartbuy transaction was done so for any smartbuy transaction done in Aug it should come by Nov end. I am also waiting for my smartbuy transactions cashback.

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I received the payment on Amex dated 5-Nov-2020. @Tjs15 I hope yours credited too.

Thanks @A2Zdeals you were so bang on target. Paid on 2nd, credited on 5th EOD. (basically always pay 5 days ahead)

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Seinfeld wrote:

I received the payment on Amex dated 5-Nov-2020. @Tjs15 I hope yours credited too.

Thanks @A2Zdeals you were so bang on target. Paid on 2nd, credited on 5th EOD. (basically always pay 5 days ahead)

I paid again n first one is still not showing. I have raised a complaint

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Tjs15 wrote:

I paid again n first one is still not showing. I have raised a complaint

credited now ?

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