Hot Deal

AMoney added through pockets account not visible

486°
Deal Cadet
vasanth_ece

I added money using pockets.mobilenumber@icici to my pockets account.

Transaction is successful but money not added in my pockets account.I try the same with minimal amount too for second time,still same issue.

Anybody able to add successfully from other UPI apps using this method.

Note: I have added like this before,it’ll get credited instantly,but today it’s not happening.




Expired
59 Comments  |  
13 Dimers
  • Sort By
Pro Community Angel Pro Community Angel
Link Copied

Facing issues with icici across services today 

Deal Cadet Deal Cadet
Link Copied

i hope no issue in crediting the amount..Today add money to pockets account and paid cc bill too.😌

Deal Cadet Deal Cadet
Link Copied

any offer for cc bill payments ?

View 2 more replies
Benevolent Benevolent
Link Copied

the UPI format of pockets is <mobile no>@pockets 

Finance Ninja Finance Ninja
Link Copied

Both are your Pockets UPI ID. 😀

View 10 more replies
Comrade Comrade
Link Copied

Same here… 3000 stuck…. Money deducted… But not added to wallet… Transaction showing successful on gpay…. Trying to contact cs on phone…. Even in work duration… Call not going through…. On twitter no response… 

Generous Generous
Link Copied

It takes almost 8-10 min to connect pocket cs.

View 5 more replies
Deal Cadet Deal Cadet
Link Copied

Also,funds is not reversed till now.

Comrade Comrade
Link Copied

Dear Customer,

Greetings from ICICI Bank.

The maximum time for the completion of the transaction is 1 working day.

If you have not get the benefit the maximum time for the refund 3 working days.

We thank you for giving us an opportunity to be of service to you

This is the resp3i got on email of my complaint

Deal Cadet Deal Cadet
Link Copied

@batmanBABA; Did you got your refund?

View 8 more replies
Deal Cadet Deal Cadet
Link Copied

3 days over,neither credit to pocket account,nor received the refund sad

View 4 more replies
Deal Newbie Deal Newbie
Link Copied

It takes time to reflect money in the account. Wait for a while.

Deal Newbie Deal Newbie
Link Copied

are you got your refund ?

Deal Cadet Deal Cadet
Link Copied

Today also i called them, they said they will resolve by tomorrow. God sake, dont know when they going to resolve the issue,

View 2 more replies
Deal Newbie Deal Newbie
Link Copied

how many day it take

Deal Cadet Deal Cadet
Link Copied

13 days and that too lots of follow ups

Benevolent Benevolent
Link Copied

Same issue with me.

I tried transferring 15k amount from Paytm UPI to pockets @ icici UPI without realising wallet transaction limit of 10k. Now money deducted from source Bank and Paytm showing transaction successful message.

But nothing received in account.

No reversal yet. Any idea how and where to raise the issue?

Generous Generous
Link Copied

Send mail to [email protected] with all the details

View 5 more replies
Helpful Helpful
Link Copied

@vasanth_ece @batmanBABA
My money also stuck..

Sent money via mobikwik upi but not added to pockets..

Contacted mobikwik they said money sent from their end..

Already mailed to pockets, icici, and raised complaint with npci..

What should i do ?

How long does it take for refund? Already been 3 days..

Finance Ninja Finance Ninja
Link Copied
Pockets will refund the money after 12 days.
View 2 more replies
replyuser
Click here to reply
Reply