Anyone has magicpin contact details?

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adrishya

2 transactions failed via mobikwik card and no refund issues

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Entertainer Entertainer
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Contact on twitter @ CareMagicpin

They are so far the best customer care that i have seen in recent times.

Pro Shopping Friend Pro Shopping Friend
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adrishya wrote:

thanks @androgame @saucap

have tweeted. lets see
Do they reply fast?

There is a complain option.
Your transaction must have tracked.
Go to transaction and complain from there.

Shopping Friend Shopping Friend
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Ash-D wrote:

There is a complain option.
Your transaction must have tracked.
Go to transaction and complain from there.

transaction is not showing up there.

is mobikwik card working for anyone today?

Deal Cadet Deal Cadet
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adrishya wrote:

Any update?

Raised the issue to mobikwik via twitter. They have raised a ticket. Have got refund previously through this method.

Deal Lieutenant Deal Lieutenant
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adrishya wrote:

transaction is not showing up there.

is mobikwik card working for anyone today?

Same issue for yday magicpin txn. No txn in mobi history.
Magicpin says money already refunded, but may take 7 days by payu to credit to mobikwik.

Comrade Comrade
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I just bought 2*1000 amz gvs in magicpin and blue card worked … When tried 3rd time payment failed and money deducted… No trace of failed transaction anywhere in blue card page or magicpin….. Did anyone get refund ?!

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insta_vicky wrote:

I just bought 2*1000 amz gvs in magicpin and blue card worked … When tried 3rd time payment failed and money deducted… No trace of failed transaction anywhere in blue card page or magicpin….. Did anyone get refund ?!

no not yet. and same issue with blue card

Comrade Comrade
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adrishya wrote:

no not yet. and same issue with blue card

Is it changed like nly 2 times can use in a day now ?! Previously limit was 3

Deal Lieutenant Deal Lieutenant
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insta_vicky wrote:

I just bought 2*1000 amz gvs in magicpin and blue card worked … When tried 3rd time payment failed and money deducted… No trace of failed transaction anywhere in blue card page or magicpin….. Did anyone get refund ?!

I never Received refund For Blue card automatically (even after waiting for 5-6 days)

Always contacted their support on twitter and after few days refund got Credited.
So better to contact Mobikwik

Also When you contact Mobikwik support they raise request with merchant and if Merchant Inform Them that txn is failed or Refunded They manually refund .(take few days)

Deal Lieutenant Deal Lieutenant
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insta wrote:

Same issue for yday magicpin txn. No txn in mobi history.
Magicpin says money already refunded, but may take 7 days by payu to credit to mobikwik.

Better to contact Mobikwik support Team on twitter even if failed txn or txn redunded by merchant they will take request and refund will be credited In few days

Deal Lieutenant Deal Lieutenant
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sauravDD wrote:

Better to contact Mobikwik support Team on twitter even if failed txn or txn redunded by merchant they will take request and refund will be credited In few days

I dont have twitter ac.
Have contacted through app. Given txn and refund id.
Lets see. Have got resolution on app previously.
Update : got refund just now grinning

@adrishya

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insta wrote:

I dont have twitter ac.
Have contacted through app. Given txn and refund id.
Lets see. Have got resolution on app previously.
Update : got refund just now grinning

@adrishya

How did u contact via app? Which option?

Deal Lieutenant Deal Lieutenant
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adrishya wrote:

How did u contact via app? Which option?

Menu- Help-  blue card (last icon) -trabsaction related – amount deducted but failed
Mention magicpin txn id

Shopping Friend Shopping Friend
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insta wrote:

Menu- Help-  blue card (last icon) -trabsaction related – amount deducted but failed
Mention magicpin txn id

1 of my transaction is not showing up in mobikwik. What to do?

Deal Lieutenant Deal Lieutenant
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adrishya wrote:

1 of my transaction is not showing up in mobikwik. What to do?

Chk if u got sns, else chk on mpin if txn no for failed attempt.
If nothing just mention amount and approx timing of txn.

Comrade Comrade
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insta wrote:

I dont have twitter ac.
Have contacted through app. Given txn and refund id.
Lets see. Have got resolution on app previously.
Update : got refund just now grinning

@adrishya

In how many days u got refund?!

Comrade Comrade
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adrishya wrote:

1 of my transaction is not showing up in mobikwik. What to do?

Actually failed transaction is now showing up in blue card transaction history…. Still no signs of it in magicpin though

Deal Newbie Deal Newbie
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Our transaction 10 nth November money deducted blue amex card but transaction failed but money not received

Deal Lieutenant Deal Lieutenant
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k.sreenivas wrote:

Our transaction 10 nth November money deducted blue amex card but transaction failed but money not received

Contact Mobikwikswat on twitter

Missing