Axis bank leading the race for CITI's India consumer business

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Deal Subedar
nimod

https://www.livemint.com/industry/banking/axis-...

if Axis succeeds in acquiring citi’s India business, how’s that going to affect existing citi credit card holders?

And how’s that going to affect user-acquisition strategy in future after take over by axis .

most importantly, how will axis manage customers who have existing relationship with both banks (credit cards)?

and how would Axis treat a customer who would like to have credit card from both banks after the take over?

Please share your expectations, insights and anticipations. 

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Delhi Capitals Delhi Capitals
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axis is sit 

Deal Subedar Deal Subedar
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demerius2020 wrote:

axis is sit 

so we can expect a fall in customer service. 

I agree.

Deal Cadet Deal Cadet
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Then Citi Customer service will go in line with Axis service which is wrost than SBI and other PSU banks.

Deal Lieutenant Deal Lieutenant
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That is why axis gave me low limit same as ct, even when my sbi had triple limit

Deal Newbie Deal Newbie
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Thinking of applying for 1 citi credit card because of the Rs. 3000 cashback they’re offering. Does anyone know what’s the deadline for the takeover

Super Stud Super Stud
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saxena_ wrote:

Thinking of applying for 1 citi credit card because of the Rs. 3000 cashback they’re offering. Does anyone know what’s the deadline for the takeover

They said they’ll exit India by March-April 2022

Deal Subedar Deal Subedar
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What a sad day as Citi Customer which had excellent customer support 

Axis is one of the worst customer service

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