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axis credit card website login problem

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Deal Cadet
Ripalbaria

I am a only axis credit card customer not having bank account. I have customer ID but unable to login invalid user credentials error.complain to customer care but they are saying website login not available for credit card only customer is this true for axis bank. Only used app
Any axis bank credit card holder plz confirm this.

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Deal Cadet Deal Cadet
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Axis bank credit card customers can only login using mobile app.They cannot login using website.

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Aravind_18 wrote:

Axis bank credit card customers can only login using mobile app.They cannot login using website.

Hum customer care also say like that.

Deal Cadet Deal Cadet
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Did you able to login via website?

Deal Cadet Deal Cadet
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I had exactly the same problem when I took Axis Ace Credit Card. By default user account is deactive. I had login Id but it was saying invalid credential. You just tell CC that please activate my account, it is in deactive mode at the moment.

Deal Subedar Deal Subedar
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Anyone know how to get customer ID for axis CC.

Deal Lieutenant Deal Lieutenant
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credit card only users can login via app only

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akki.akki wrote:

credit card only users can login via app only

I also have only credit card, but I can login to NetBanking also.

PS- Somehow got my id activated by twitter support.

@Aravind_18

Deal Subedar Deal Subedar
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akki.akki wrote:

credit card only users can login via app only

This doesnt seem to be true for me.. I have only card (FK Axis CC).. And I use their internet banking facility on the web..
https://ibb.co/W...5t

Deal Subedar Deal Subedar
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AS007 wrote:

Anyone know how to get customer ID for axis CC.

You can also SMS “CustID” for savings account or CustIDCC XXXX for Credit card only customers to 56161600 from your registered mobile number to know your Customer ID.

Use this CustomerID to register as first time user.

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dealenjoe wrote:

This doesnt seem to be true for me.. I have only card (FK Axis CC).. And I use their internet banking facility on the web..
https://ibb.co/W...5t

but how ? when i tried it did not let me log in and asked me register for inet banking.. ans when i tried registering for inet banking it said invalid for user

Deal Subedar Deal Subedar
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akki.akki wrote:

but how ? when i tried it did not let me log in and asked me register for inet banking.. ans when i tried registering for inet banking it said invalid for user

If I recall correctly i did this way.. “You can also SMS “CustID” for savings account or CustIDCC XXXX for Credit card only customers to 56161600 from your registered mobile number to know your Customer ID.” and using the cust ID i registered… but a few times a faced issues in logging in… they threw security questions which were not associated with my account..

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dealenjoe wrote:

If I recall correctly i did this way.. “You can also SMS “CustID” for savings account or CustIDCC XXXX for Credit card only customers to 56161600 from your registered mobile number to know your Customer ID.” and using the cust ID i registered… but a few times a faced issues in logging in… they threw security questions which were not associated with my account..

i already have the custId with me as it was mentioned in the app when i had registered and luckily i’d taken the screenshot.

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