Hot Deal

Bad behaviour by HDFC bank staff

728°
Deal Subedar
Mufasa

I visited to hdfc home brach yesterday for account closure. They just asked me reason for account closure & took my signed in the application form. They told me that their main employee is not present at branch who managed account opening/closing  so there will be delayed in closing account. It will take 2~3 hours so keep the fund in the account until we call you to withdraw funds from the account.

I didn’t receive call & message from the branch, so I withdrew total balance. Since, my home branch around 15KM away from my home, so could go to branch again, also had no contact number of branch so that I can inform the bank branch that I had given account closure application. May be they I have forgotten to close. So I complain on tweeter mentioning that my account was not closed yet.

After few hours, I received call from that branch a guy started behaving rudely. Kehta apna documents koi submit nhi kea to kaise account close kre. Maine bola ki mijse koi documents demand hi nhi ki gayi to kaise deta ye apko mangna chaye, agar apne bhool gya tha manga mujhe call krte dete mai akar submit krdeta. Wo insaan bolta hai aap branch q nhi aye ki mera account close nhi hua abhi tk tweeter or compliant q kea. Basically wo mujhpe manager ka gussa nikal rha tha. Maine bola ki mai tera naukar nhi hu jo baar baaar 15km branch au. Tujhe bnd krna hai to bnd kra otherwise I don’t care. Now he politely told me to email pan card to his email address. I sent my pan card & them after 2 hours they have closed the account.

48 Comments  |  
27 Dimers
  • Sort By
Finance Ninja Finance Ninja
Link Copied

Vu

Generous Generous
Link Copied

Always take acknowledgment or stamped/signed photocopy of application submitted

Deal Subedar Deal Subedar
Link Copied

Why did u closed the hdfc account maybe 15 km is the answer
do u hold cc in hdfc?
does closing account closes cc as well?

Deal Subedar Deal Subedar
Link Copied

I hold credit cards SBI, ICICI, Kotak, Indusind, HDFC. I don’t wanted to have multiple bank account. Just want operate 2~3 banks accounts only.

Benevolent Benevolent
Link Copied

Maine bola ki mai tera naukar nhi hu jo baar baaar 15km branch au. Tujhe bnd krna hai to bnd kra otherwise I don’t care.

😄

Deal Subedar Deal Subedar
Link Copied

Bhai aap v hote to aapko v  gussa aata. Wo insaan kbud ka galti nhi dekhrha tha & mujpe bhrash niklarha tha.

View 3 more replies
Critic Critic
Link Copied

I think you mean HDFC Bank and not HDFC  

I find lots of dimers making this error while writing ✍️ quickly. 

Deal Subedar Deal Subedar
Link Copied

Yes, I have corrected, Thanks

Deal Cadet Deal Cadet
Link Copied

Sounds like this happened in Delhi.

Am I wrong lol?

Deal Subedar Deal Subedar
Link Copied

Patna, Bihar

View 1 more reply
Finance Ninja Finance Ninja
Link Copied

Even. My father wanted to close HDFC Current A/c and he already completed all the procedures still bank employees don’t know how to proceed further.so,we submitted an application in October 2020 and now when I again asked they told its gonna take again 8 days!

PSU Bank se bhi slow hai HDFC😀

Deal Captain Deal Captain
Link Copied

Is there any benifit having a current account for a salaried individual bro ??

View 6 more replies
Generous Generous
Link Copied

dont hold yourself in making them inline

customer care has to be polite if it is not make them inline else they will make it a norm to talkwith others too , also one bad fish will pollute other too 

i personally have made many customer care guys straight inline by teaching them who is lion in the jungle of bad words and attitude

Deal Subedar Deal Subedar
Link Copied

You are right, the bank manager behaved very politely. I had never thought HDFC staff can talk rudely with customers instead of address queries.

Finance Ninja Finance Ninja
Link Copied

HDFC is the worst bank ever. Their services are DOGSHIT
Their escalation system is also pathetic .

Good to hear, you got your account closed.

If HDFC guys can see this comment, this “🖕🏻” is for you

Deal Newbie Deal Newbie
Link Copied

 this is why public sector banks are important. these private banks loot in the name of fees and charges. 

Helpful Helpful
Link Copied

did the HDFC bank asked for any closing charges?

View 8 more replies
Helpful Helpful
Link Copied

kotak ki branch manager bolti sir account closure form he nhi hai baad mai ana….. laughing toh la_di print kr na abhi. s__li mc

Deal Cadet Deal Cadet
Link Copied

Write this message in small paper, fold it nicely, and give it in her hand.
Let us know her reaction after that stuck_out_tongue_winking_eye

Fir kaam ho jayega.

View 1 more reply
Pro Entertainer Pro Entertainer
Link Copied

complaint kro bhai wapas se. Pesa rakhte he bank me mab aur pta ni kya kya charge lete rehte. Free me nhi dere service🤬🤬

Don’t let it go. You escaped but other one might suffer again. 🥺 

Generous Generous
Link Copied

For closing account they’ll feed you all type of crap reasons but be adamant and always take receiving in written.

Deal Lieutenant Deal Lieutenant
Link Copied

If you raise a complaint on Survey form / Twitter or any written mode of communication, their reps and concerned manager is responsible to answer and resolve it.

I went to deposit money 6k in my Dad’s account (Sr Citizen) – Preferred Account Holder and cashier tells me you will be charged for 3rd party deposits. I asked them can you explain the reason for having Preferred group? You are asking senior citizens to come to branch to deposit money? He said can’t help with the policy. I deposited in my account and then transferred to my Dad’s account. Next day in the SURVEY I mentioned their misbehaviour and questioning them of having Preferred account. I got a call with an explanation and apologies, stating I can deposit 1L at a time without charges.

Bank cashiers are not aware of their own policies (what is chargeable, to whom) and they are made to sit and collect money.

It is very easy to find dumbest people of our country. Visit a bank or call customer care of bank / credit card, you will find one. I am not saying all are same, some very intelligent too,for that matter my previous RM Junaid was a brilliant chap!

Deal Cadet Deal Cadet
Link Copied

Long time back I had a account with  HDFC bank.I joined a new company and asked HDFC Bank to convert my account to salary account as per company policy. I submitted all required documents. But bank staff told me to convert account to current account as there are lot of transactions ( travelling allowance and some other allowances were being sent by company). 

I  told them that is why salary account is needed but they refused and threatened to impose fines and charges. I asked them to give in written that I need to convert my savings account to current account the matter was settled there only they backed off.

Once my CA friend told me that in bank you always have upper hand if bank’s staff is notorious  you should ask them to give in writing and if they don’t give in writing you write a application  (2 copies) submit and take acknowledgement from them they will always fall in line.

Finance Ninja Finance Ninja
Link Copied

It’s the same with most banks,
If you ask in written, all their attitude goes away. sweat_smile

Helpful Helpful
Link Copied

KABHI SBI NAHI GAYE KYA ?😀

Finance Ninja Finance Ninja
Link Copied

Sbi is bad, but HDFC is very bad.

Four days ago, I used my millennia dc around 2 AM. After the transaction, they sent me sms that they couldn’t reach me so they have blocked my card for security reasons.
I thought it will be automatically activated after 24 hours, so didn’t bother and used other bank cards till now.
In the evening today, I was paying on some website and put in millennia dc details, it wasn’t active. I had to call those mf’s to make it active.

View 1 more reply
Wildfire Wildfire
Link Copied

Lol the beauty of these treads
Started from hdfc n ended up at SBI stuck_out_tongue_closed_eyes

Helpful Helpful
Link Copied

mere yha b hdfc wale bahut badtameez h.

jab b jao bolte app open krke check kro offer hai to ho jaega..next tym m bank jake bolunga account close krwana h . Account close krne pe koi offer h to krdeta hu

replyuser
Click here to reply
Reply