Bad news for indie users

Loyalty assessment criteria:
What is Superstar and Megastar Assessment criteria?
Tier assessment is a process through which we assess the current tier of the customers and basis the average balance of the previous quarter,bank upgrades/ downgrades the customer to the higher/lower tier.
To continue enjoying exclusive Megastar/ Superstar benefits, users need to maintain a minimum balance every quarter, effective 23rd Jan 2024.
Customers in the lower tier who fulfil the criteria of average minimum quarterly balance, effective 23rd Jan, 2024 will be upgraded to the higher tier.
Megastar
Downgrade: Existing Megastar users need to maintain minimum average balance of Rs. 2 lakhs (Savings + FD or Rs.50k (Savings) in a quarter. Users unable to meet the above criteria will move to Superstar, on the first date of next quarter
Superstar
Upgrade: Existing Megastar users need to maintain minimum average balance of Rs. 2 lakhs (Savings + FD or Rs.50k (Savings) in a quarter. Users unable to meet the above criteria will move to Superstar, on the first date of next quarter
Downgrade: Existing Superstar users need to maintain minimum average balance of Rs. 1 lakh (Savings + FD) or Rs. 25k(Savings) in a quarter.Users unable to meet the above criteria will move to Star, on the first date of next quarter.
Star
Upgrade: Existing Star users who maintain minimum average balance of Rs. 2 lakh (Savings + FD) or Rs. 50k (Savings) in a quarter will move to Megastar tier, on the first date of next quarter
Downgrade: Existing Star users who maintain minimum average balance of Rs. 1 lakh (Savings + FD) or Rs.25k (Savings) in a quarter will move to Superstar tier, on the first date of next quarter
On which day the Tier will be assessed? On the 1st of every new quarter, the tier will be evaluated for assessment. There are 4 quarters for tier evaluation:
Q1: April to June
Q2: July to September
Q3: October to December
Q4: January to March
For Example:
Case 1: Users upgraded in Q1 (April- June)
·For such users, tier assessment will happen on 1st October, Q3 (Oct-Dec). quarter. Average balance of Q2 (July to September) would be considered for tier evaluation.
Case 2: Star Users on boarded in Q1 (April- June)
·For such users, tier assessment will happen on 1st October, Q3 (Oct-Dec). quarter. Average balance of Q2 (July to September) would be considered for tier evaluation.
·In the above example, if the Average min balance criteria for Megastar/Superstar is not met in Q2 then will again be assessed for tier upgrade on 1st day of the next quarter.
From when is this tier assessment criteria being implemented?
Tier assessment criteria is being introduced from 23rd Jan 2024 onwards.
If a user got upgraded in the current quarter,
from when would the tier assessment criteria be applicable?
Tier assessment:
Case 1:For users who are upgraded
For the users upgraded (Star to Superstar/ Megastar,
Superstar to Megastar) in a particular quarter, tier evaluation would be done on the first day of Quarter after next.
E.g.: If a user gets upgraded in Q1 (Apr-June), then he/ she would need to ensure that the minimum balance requirement is met in Q2 (July to Sept). Accordingly, tier evaluation would be done on 1st Oct (first day of Q3)
Case 2: For Users who are downgraded.
For the users downgraded to Star/Superstar in a particular quarter, tier evaluation would be done on the first day of Quarter after next.
E.g.: If a user gets downgraded in Q1 (Apr-June), then he/ she would need to ensure that the minimum balance requirement is met in Q2 (July to Sept). Accordingly, tier evaluation would be done on 1st Oct (first day of Q3)