Hot Deal Bigbasket refunded in wallet i/o payzapp

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Deal Lieutenant
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Hello all.

I ordered thru bigbasket then i realised that i forgt to apply code on payzapp for 15% cb.. Then i canceled the order.. Now they refunded in bb wallet..

Please assist how to raise issue on this..

On app nothing is there.. Please guide

Thanks

21 Comments  |  
8 Dimers
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Deal Cadet
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Call their CS and ask for refund in source, they process the refund back

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Deal Lieutenant
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kushagraamit wrote:

Call their CS and ask for refund in source, they process the refund back

Any number u knw??

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Pro Critic
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You can also tweet to them. They will ask more details in DM and will call you if necessary.
I got my refund in payment source that way.

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Deal Lieutenant
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Roushh wrote:

You can also tweet to them. They will ask more details in DM and will call you if necessary.
I got my refund in payment source that way.

Thnx.. Can u provide me twitter id. Thanx again

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Deal Subedar
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Just chat with them thru app itself. Thats it

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Deal Subedar
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bb is really into such fraudulent activities. Why not by default process the payment back into original payment method.

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Deal Cadet
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OP,
There is an option to enter the code after the payment. You can check that. I tried once few months ago, it was successful.

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Deal Subedar
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adrishya wrote:

bb is really into such fraudulent activities. Why not by default process the payment back into original payment method.

Refund takes 7-14 days to credit. They don’t want to loose customer. Also don’t want the customer to call them again and again for asking refund.
So they credit the refund into wallet.
If you want the refund to your original source of payment, just chat with them via Bigbasket app and they will initiate the refund to the original source of payment.

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Deal Cadet
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Red bus to refund bhi nahi kar raha.. 105 rs.. they are saying i was drunk to request them to add in wallet instead source i.e bank.. # bewafaRangoli.. xd

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Deal Subedar
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SleeperRAW wrote:

Refund takes 7-14 days to credit. They don’t want to loose customer. Also don’t want the customer to call them again and again for asking refund.
So they credit the refund into wallet.
If you want the refund to your original source of payment, just chat with them via Bigbasket app and they will initiate the refund to the original source of payment.

By that logic every company will start refunding to their own wallet. Imagine amazon refunding your TV/mobile purchase to wallet by default.

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Deal Subedar
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Sidhi.Baat.No.Bakwas wrote:

Red bus to refund bhi nahi kar raha.. 105 rs.. they are saying i was drunk to request them to add in wallet instead source i.e bank.. # bewafaRangoli.. xd

Ask them to refund to the original payment mode.
Contact via WhatsApp- +91 80 3941 2345
If the don’t refund, raise a complaint (chargeback) with your bank.

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Deal Cadet
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SleeperRAW wrote:

Ask them to refund to the original payment mode.
Contact via WhatsApp- +91 80 3941 2345
If the don’t refund, raise a complaint (chargeback) with your bank.

How to charge back with bank? Is it online process?

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Deal Subedar
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Sidhi.Baat.No.Bakwas wrote:

How to charge back with bank? Is it online process?

Yes. Raise a complaint with your bank by quoting UPI transaction I’d.
It may take upto 2 months to get refund.

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Deal Cadet
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SleeperRAW wrote:

Yes. Raise a complaint with your bank by quoting UPI transaction I’d.
It may take upto 2 months to get refund.

It was with hdfc debit card

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Deal Newbie
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I have applied for the loan in lend bazaar and paid the 280₹ to the big wallet but I haven’t received the loan amount.

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