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Green line on display problem (Xiaomi 12 Pro)

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DJRohan

I brought Xiaomi 12 Pro that was around 55k in Feb 2023. Phone was working good except giving battery backup of 5 hours with screen open. Accepted that but as soon as it completed its 12th month soon a blue line appeared on the screen while i was on a whatsapp video call and stayed. Visited Mi center they told me that it would cost 15k for the replacement of screen. I searched internet and found that lot of user are facing same problem including some other brands too. OnePlus and Samsung is giving free replacement to the users even device is out of warranty but not Mi.

I chased them on twitter email etc but no use they are just asking paid replacement. Any other user having experience in this kind of issue ?

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Deal Captain Deal Captain
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Paisa_ Khao_mi  Company.

U could have bought Samsung/Apple at this price range [slightly more budget] but you choose that.

Nothing can be done except complaining multiple times.

But as once they have ignored from service centre I don't think they will consider anything.

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When you have money to spend,spend it wisely.You could have gone for Apple or Samsung rather than this cheaters Chinese Craps at this same price point.

Now regret and suck your finger.Nothing can be done now except spending extra 15 K bucks.

It is absolute non-sense idea to spend on 55 K on Xiaomi.A Chinese Maal will always remains a Chinese irrespective of whatever you paid for it.

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Deal Captain Deal Captain
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Paisa_ Khao_mi  Company.

U could have bought Samsung/Apple at this price range [slightly more budget] but you choose that.

Nothing can be done except complaining multiple times.

But as once they have ignored from service centre I don't think they will consider anything.

Helpful Helpful
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When you have money to spend,spend it wisely.You could have gone for Apple or Samsung rather than this cheaters Chinese Craps at this same price point.

Now regret and suck your finger.Nothing can be done now except spending extra 15 K bucks.

It is absolute non-sense idea to spend on 55 K on Xiaomi.A Chinese Maal will always remains a Chinese irrespective of whatever you paid for it.

Benevolent Benevolent
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That looks like a green line to me. Green line issue is well acknowledged to affect a small proportion of users. It's a more serious issue than burn-in (mostly confusee with image retention which is temporary ) I am surprised that it's not a more widespread issue considering lot's of users use the displays at unnecessarily high brightness even indoors and adaptive brightness algorithms of most brands seem to favor higher brightness as well. Xiaomi will not help at all unless more affected users come forward. In your place I would have filed a case in the consumer court. Strange that issue is seemingly more common with Samsung panels. 2024 panels are reported to come with some mitigations for this issue. It cannot be eliminated completely. 

Deal Cadet Deal Cadet
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Either live with it or Try consumer court ( not NCH )

Deal Cadet Deal Cadet
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I always liked mi for their budget phones and the miui too but seems their service is not good for higher end phones seems to be case i have seen mostly.No offence to OP coz I also would have got their flagship because i like miui too much

Deal Subedar Deal Subedar
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I am also using Mi 12 Pro since Sep'22. No such issues with my phone.

Deal Newbie Deal Newbie
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I am facing same issue brother pls don't update😭

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Brand Enthusiast Brand Enthusiast
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bro is it after update? samsung & oneplus phones have this issue they give free replacement after many users got this green line

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After updating to HyperOS it developed second green line too. First line came on screen while i was on WhatsApp video call. 

Deal Cadet Deal Cadet
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manufactures using oneplus display on xiomi 12 pro?

Deal Cadet Deal Cadet
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When did OnePlus & Samsung become so generous to provide free display replacement for out of warranty product?

This is a hardware issue with the product. It has nothing to do with Xiaomi. Xiaomi doesn't make displays. They source it from Samsung if it's AMOLED. 

Benevolent Benevolent
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Only after a deluge of complaints from affected users. 

Strangely enough this seems to mostly affect top of the line Samsung panels that are used in flagship devices.

Pure speculation: High brightness can  hasten the onset of the green line issue and premium panels can boost to crazy high peak brightness levels. So maybe there's a link? 

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Critic Critic
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I am damn sure that these poor quality screens are secretly sent to 3rd world countries like India. And best quality screens are used in US, UK.

Benevolent Benevolent
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Issue is inherent to OLED. Even Apple iPhones aren't immune. Not limited to any particular country. 

Hunk Hunk
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So I searched for the resale value of it and you can buy it around 26k on cashify.

So on olx or offline market it would be much lesser.

Thats the sad reality of Xiaomi premium phones, within 1 year lost about 60% value.

Deal Newbie Deal Newbie
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My Xiaomi 12pro 5g green line issue after hyper os update company not provided free of cost screen replacement 

Screenshot20240504-1354392

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1000348131

Yes i updated to HyperOS and it developed another line. 

Xiaomi Upgraded to 2 lines

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Commentator Commentator
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Try to create multiple threads in their communities with multiple user IDs (if u can), more the users, more strong will be the issue. Don't be in a hurry to change the display now, wait for sometime, company might offer free replacement since it's a flagship device. In my case, my two yr old OnePlus Buds pro(@10k), has been replaced with OnePlus Buds pro(@10k) for free, but i maintained the buds for like 4 months, even they r not working properly.

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Pro DealBaba Pro DealBaba
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Write to company, they must do the repair for no costs, if they deny go to Twitter, give 7 days to company and at last go to consumer forum

Deal Newbie Deal Newbie
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Hi i am sayeed,,,my phone is green line problem,,,can you any suggestions please 

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