BOB Rupay Credit Card UPI Charge back request

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Deal Cadet
Vineet_

Recently i am facing issue with ONDC order not delivered order by paytm ONDC section raise complaint already with Paytm ticket support as well as twitter but no valid help desk i am noticing that can help me out with refund from ONDC.

I am looking to file chargeback transaction dispute but BOB denying same mentioned transaction already settled so contact to merchant we can't help you with charge back already mailed to crm & escalations email no positive response .


Even today i approached finally to store person where i placed order that person contact not reachable from last 3 days person mentioned we haven't got any order from ONDC their is different back end team for order collection & delivery so we can't help horrible experience.


Any recently filled charge back with BOB Financial Card kindly help me with this i am unable to get any solution till now every team playing own way like Paytm, Merchant & BOB.

Any specific approach i missing on Rupay UPI Transaction chargeback @shraaj @abhishek012 kindly look & suggest.

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Finance Ninja Finance Ninja
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Direct contact ONDC network na ? or not possible ?

Deal Subedar Deal Subedar
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Simply mail bob and tell whatever the issue is they will take charge back request and process the same I made chargeback at bob for rupay cc UPI trnx 

Deal Cadet Deal Cadet
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Please brief Me steps already mailed to crm mail id 2 times in 5 days no one taking cares. 

Even their toll free no dumb simply denying contact to merchant we are not responsible this is your headache no refund nothing works.

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Finance Ninja Finance Ninja
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Did your issue resolved?

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