By mistake sent 5 lakh Amount in Inactive Account
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My friend's father wanted 5 lakh rupees. He shared his father's bank details. But I added that account to my bank on the day when they needed it. I could not send 5 lakhs amount as there is a restriction for newly added accounts.
I told them the same. They want them urgently on the same. So I said to them that I had my friend's account. They asked me to send it immediately. In hurray, without checking with them, I had sent the 5 lakh money using IMPS to my friend account (sbi), which added long back to my citi account
Later I got to know that my friend was not using that account. It is in an inactive state. The amount was credited successfully. I confirmed the same with the sbi bank. Sbi Bank manager told me to activate that account by doing re KYC to withdraw the money
But my friend is in the US. How can I get that money back?
Kindly suggest some solutions.
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SBI bank won't do anything without escalation, tell SBI branch manager that it was an emergency so mistake happened & friend is in US so reverse the txn by giving a signed written request. If BM refuse then tell BM to give you in written their refusal so that you can file complaint in rbi ombudsman.
Always transfer 100 rupees for testing before sending bulk amount.
Check if the account is inactive or dormant. If it's dormant then raise a wrong transfer dispute with your bank. The beneficiary will get a call on his registered mobile no from the bank and basis of confirmation, the transaction will be reversed.
Rule No.1: Before entering your PIN, PASSWORD, or OTP, it is crucial to cross-check all details, such as the name, account number, IFSC, and amount. If uncertain, redo the transaction.
Rule No.2: Remember to Rule No.1 at all times.
P.S. I am responsible for performing daily transactions for my father's business, including sending large sums of money from Netbanking/App to NEFT/RTGS Mode. Due to the high amount involved, I check the details at least 5-6 times before proceeding to minimize any potential risks.
There is a way.
take KYC documents of your friend and go to any branch of SBI and ask them to verify the documents and mail to the home branch o your friend.
Fill KYC form, and attach PAN card, and Addhar Card on behalf of your friend.
the SBI branch employee will put a verified stamp on those documents and will scan and mail them to Home Branch.
Now, the guys sitting in Home Branch will receive documents via mail and they will do the KYC.
just share bank manager contact info email.. ph.. ask your friend to contact, 
But my friend is in US. How can I get that money back
Dormant account ke branch manager ko application likh ke reactivate kara do. Branch might deduct some balance from the account and it should be active in few hours. But if friend is in US, how will anybody else withdraw such a big amount? There would be a transfer limit
Ask your bank to send a mail to SBI NEFT cell to reverse the transaction to the originator mentioning it was an erroneous transaction. Majority SBI guys are generally non cooperative and stupid so draft the mail yourself and ask your bank to send it to SBI NEFT cell email id [email protected] keeping your bank's (assuming non SBI) NEFT cell in copy.
Unfortunately, there is no RBI guideline /SOP available for erroneous remittances.
Inform your Bank first by sending an email (if not done already) to help establishing a record of trail. Your Bank staff may not listen to verbal requests but are obliged to respond to submitted written requests.
Also ask your non KYC friend to send a mail to all recepients from his registered email address.
Though not same case, you may find some guidance here :
What's so wrong? I don't see much mistakes 🤔
I once transfered via NEFT Rs 1 lakh by one digit error to some unknown ac (from my Indusind to my own karnataka sb ) .when I did not receive any inward credit after 30-40 minutes, I checked account . Then I realised account no error. it was a friday evening. Some how I caught hold yhe BM on phone and explained the error. he froze the credit in th other party account so that he does not with draw. He told me to ask Indusind to reverse the NEFT instructions. saturday ran to Indusind, they asked a NOTARIZED INDEMNITY in a ₹100 bond paper. went to court ,got bond paper & typed out the reverse request and notarized it . Then next Monday morning went to Indusind and submitted. by 2pm karnataka re sent the wrognly credited rs 1 lakh back to origin (my sb in Indusind ). This is the only practical way instead of running behind your friend beneficiary in USA (unless SBI refuses to reverse from an in active account.)
U can reverse any UPI payment, I don't remember the exact number but u can contact customer care of ur bank, they will provide u the process
You can write to NPCI and reverse a UPI transaction from their website. As far as SBI goes, they have always been crooks. My father account went to dormant as KYC was not completed. They processed all incoming funds but blocked all outgoing funds blaming RBI for KYC. Seriously, RBI needs to keep imposing fines on them tell they mend their ways. They did not give any notice or deadline and simply blocked the account gathering all incoming funds to their Benami Loot to which RBI has blocked.
Re kyc can be done through email also. Email may be sent to managers email id
Tell your bank to communicate with recipient bank. They can reverse the transaction by stating that its an erroneous transaction