Swiggy users and Cred are kind of in hide & seek game. Either cred is good at hiding itself or swiggy is good at hiding cred, either way, cred is not always seen on swiggy’s payment options.

CLARIFICATION: Swiggy Instamart - Cred Option is not visible in payment options. I have same active number registered with cred and swiggy
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andromeda wrote:Swiggy users and Cred are kind of in hide & seek game. Either cred is good at hiding itself or swiggy is good at hiding cred, either way, cred is not always seen on swiggy’s payment options.
so true .. till 1 week cred option was visible .. but from today morning .. again not visible..
I am getting in touch with swiggy support on mail + cred support in twitter ..
Lets see if i get lucky
UPDATE FROM SWIGGY TWITTER SUPPORT: “Also, the payment option isn’t rolled out to everyone, it is only available to a few for testing purposes.”
NOTE: Both cred and swiggy apps are updated.
I guess its still randomly visible in payment options !
Anyone update me if i am wrong.
Thanks !
mayur.sagavkar435789 wrote:so true .. till 1 week cred option was visible .. but from today morning .. again not visible..
I am getting in touch with swiggy support on mail + cred support in twitter ..
Lets see if i get luckyUPDATE FROM SWIGGY TWITTER SUPPORT: “Also, the payment option isn’t rolled out to everyone, it is only available to a few for testing purposes.”
NOTE: Both cred and swiggy apps are updated.
Yes I too have the same issue. Was able to use it till yesterday but unable to use it from today. Have tweeted to swiggy and cred and they’ve asked for 48hrs to solve it.
Ravichandran_Ashwin wrote:Yes I too have the same issue. Was able to use it till yesterday but unable to use it from today. Have tweeted to swiggy and cred and they’ve asked for 48hrs to solve it.
There’s nothing to solve really , the option is in beta testing for now and only available to a few users. If they decide to remove it for you , that’s totally fine and nothing’s wrong with it.
Tanmayyy wrote:There’s nothing to solve really , the option is in beta testing for now and only available to a few users. If they decide to remove it for you , that’s totally fine and nothing’s wrong with it.
“We would like to inform you that the CRED Pay option is available for payment on Swiggy.
Kindly confirm if you are looking for the option after selecting the address on the Swiggy app and if you are using the same contact number as on the CRED app.
If yes, please share a screen-recording of the steps followed so that we can escalate this to the concerned team and help you further."
This was the response provided by cred to me. Nothing is mentioned about credpay being in beta version or whether it’s in testing phase.
Ravichandran_Ashwin wrote:“We would like to inform you that the CRED Pay option is available for payment on Swiggy.
Kindly confirm if you are looking for the option after selecting the address on the Swiggy app and if you are using the same contact number as on the CRED app.
If yes, please share a screen-recording of the steps followed so that we can escalate this to the concerned team and help you further."
This was the response provided by cred to me. Nothing is mentioned about credpay being in beta version or whether it’s in testing phase.
According to cred cred is available on Swiggy. It’s swiggy that decides what to do with it and for now swiggy is testing the option , not available to everyone
Is there any extra benefit if we pay through cred pay?
sivaram412 wrote:Is there any extra benefit if we pay through cred pay?
50 Off On 100
pagal_admi wrote:no 50% bro , its 50 rs off on payment above 100
Sorry Edited
pagal_admi wrote:no 50% bro , its 50 rs off on payment above 100
Thanks for the update bro.
earlier it showing at payamnet page…now cred pay option gone …how it will come again??
Culprit is Swiggy not CRED
Use Swiggy in dual app and try login with your primary mobile number linked with Cred. It will show Cred payment option.
pagal_admi wrote:no 50% bro , its 50 rs off on payment above 100
Over and above the discount with coupons?
And how many times per user?
Is CRED Pay supposed to be visible under UPI section in Swiggy?
@PowerStar
ontherocks wrote:Over and above the discount with coupons?
And how many times per user?
Is CRED Pay supposed to be visible under UPI section in Swiggy?
@PowerStar
1. i am not sure how many times – i have used it many times.
2. cred is available as a separate payment option [but this payment option sometimes is not visible even though you have an active same number cred installed on your phone]
ontherocks wrote:Over and above the discount with coupons?
And how many times per user?
Is CRED Pay supposed to be visible under UPI section in Swiggy?
@PowerStar
It worked 41 times for me. Now discount not applying in cred even when swiggy shows 50 off
karthi4052752 wrote:It worked 41 times for me. Now discount not applying in cred even when swiggy shows 50 off
Can you post a screenshot of the cred pay option. I want to make sure l am looking at the right place.
karthi4052752 wrote:
are you always getting cred option..Till 14oct , i was getting cred .
Both Cred and swiggy nos are same
Both apps are updated.
Thanks.
mayur.sagavkar435789 wrote:are you always getting cred option..Till 14oct , i was getting cred .
Both Cred and swiggy nos are same
Both apps are updated.Thanks.
Yes bro , always getting
Any update on this?
Both my apps are updated still I can’t view this cred option while checking out.
PS- I’ve used this earlier but still
anybody’s credpay option again came?
jatin2612 wrote:anybody’s credpay option again came?
nope not for me ..
THOUGH, after following up with swiggy , i got the below mail update -
{
Dear Mayur,
Greetings from Swiggy!
Thank you for writing us back and apologies for the delay.
Consider our sincere apologies for the unpleasant experience.
Please be informed that the cred pay option is not visible to some of the users who used it before and the the option will be visible completely for all our users soon.
Meanwhile we request you to keep an eye at the payments page of your swiggy app.
We hope that your experience with us is better in the future.
Please note that this thread is now being closed.
}
ravibe wrote:Use Swiggy in dual app and try login with your primary mobile number linked with Cred. It will show Cred payment option.
.
I logged on
device: redmi note 9 pro
App version : 3.7
Cred : not available
Account: primary
,…………………………….
Device : redmi note 5 pro
App version : 3.7
Cred : available
Account : primary
Seems cred option is available for all users but for not all devices.
ravibe wrote:Use Swiggy in dual app and try login with your primary mobile number linked with Cred. It will show Cred payment option.
Finally It worked for me
I am not able to see the Cred pay option in any of the apps. Vi, Swiggy etc. How to fix this?
