coolwinks return
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…Hello guys
…I bought 1 eye glasses and 2 sun glasses by using phonepe….total bill 1581….got 1500 cashback…
…problem is sun glasses are pretty big….i just talked to cc of coolwinks and he told me that u can return and we will give u 462 rs refund…
…well i guess that will hinder with the t&c of phonpe….
…has anyone returned anything to coolwinks…shall i keep this and try to gift it to someone rather than returning and risking phonepe cashback?….
Thnx
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….We need help….calling helpful dimers…plz elaborate…..
@Mia_Maalpua @G33kBoyRavi @anthrax.ut
….Plz don’t feel offended….
Don’t return. Just gift someone.
Dont return bro
I cancelled one item from my order before dispatch
All refund gets adjust and u get 0 rs in phonepe
Phonepe balance use kar lo pura. Phir return kro. Phir kya ghanta katenge
Den they wont refund anything, wl adjust cashback, and effective refund wl b zero
cancel complete not partial to get full refund other wise upto 1500rs will be adjusted in refund
I got a similar situation. I placed an order 10 days ago and it was never dispatched.
Today I received a phone call from Coolwinks and the staff member said. one of the sunglasses I ordered is oss. So, I asked them to replace it with a different color which he declined and said we can’t do that once the order has been placed. Fair enough.
So he tells me that they will refund the cost of that particular sunglass (~400 rs) to the Phonepe wallet.
Now I don’t know what is going to happen to the cashback amount. Are they going to reverse the cashback too?