Cred credit card payment refund - help

72°
Missing
Deal Subedar
111
1319
54

I did payment of 10k to another variant of icici card of mine, in Cred app.
on asking icici bank to refund 10k to me, they asked for bank statement.
As i did payment via cred, in my bank statement it will reflect as 10k paid to cred (and not to particular icici card).

upon giving statement in mail, they are saying ur card number is not mentioned in statement.
i also told them to transfer that amount to my another icici card variant, they are saying that too not possible. Although both cards have same linked limits. (icici platinum and icici amazonpay) But that extra amount of 10k is not adjusting in amazonpay card, showing only for platinum sad

What should i need to do now ?
can i raise refund in cred app, possible ?

9 Comments  |  
8 Dimers
Missing
Deal Cadet
110
421
28

just spend it. why taking tension

Missing
Deal Cadet
139
802
69

Withdraw from atm….chill

Missing
Deal Cadet
101
440
8
dearajay wrote:

Withdraw from atm….chill

and attract interest? smile

There is nothing you can do in this case OP. Just use the car din paytm and pay 4% fee for bank withdrawal I guess.

Missing
Deal Cadet
139
802
69
Expand
sobirvs wrote:

and attract interest? smile

There is nothing you can do in this case OP. Just use the car din paytm and pay 4% fee for bank withdrawal I guess.

really….around 10 years back there was surplus in my citi cc…citi cc told me to withdraw from atm…
op check with cc about atm withdrawal….

Missing
Deal Subedar
13
1621
17
Expand
dearajay wrote:

really….around 10 years back there was surplus in my citi cc…citi cc told me to withdraw from atm…
op check with cc about atm withdrawal….

It will be considered as a cash advance and attract finance charges.

Missing
suspended
148
537
13
Expand
dearajay wrote:

really….around 10 years back there was surplus in my citi cc…citi cc told me to withdraw from atm…
op check with cc about atm withdrawal….

It will not attract interest but definitely it will attract cash withdrawal Charges

Missing
Deal Cadet
116
675
21

since itz just 10k, use pay tm merchant accounts to move out money
let me know if help needed with that

Missing
Community Angel
67
4276
50

You should be alert before payment for which CC you are paying?
If you learn from mistake then it’s not mistake anymore.

What you can try is send snapshot of Cred txn+Bank statement & tell them that payment done via 3rd party app.

Missing
Deal Subedar
111
1319
54

Hi all, thanks. They have option to directly transfer that 10k from ICICI platinum card to ICICI Amazon card.
So it helped me a lot, Rayden than spending on platinum. It made done on phone call by requesting them.

Missing