Croma Fraud

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Last Comment 2022-10-06

2022-10-04

Hi, I have booked a Iffalcon 43 inch Smart tv From Croma With Prepaid Payment Method, the expected delivery Date 1st october on croma and it was shipped via bluedart and expected delivery date on Blue dart site is 30th september .till now i haven't received the product.Yesterday it reaches my city and now today its showing RTO as per shipper Instruction. When i contacted blue dart ,they are saying that it will returned back to shipper as they have got instruction from them, when i contacted croma they have raised my concern and telling me to wait so that they will resolve the issue, but till the time they will resolve my issue ,my packet will be returned, so If any one Faced this kind of issue earlier with croma, kindly help me what to do??

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https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747146

P_A_N_K_A_J

2022-10-04

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Ask for the reason why it is being returned?

And if return is confirmed keep track for refund

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747157

Roro1305

2022-10-04

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Croma Is saying please wait till delivery date, they extend delivery date every time and asking to wait. i already told them to check bluedart site but they are saying don't worry we will help and wait till delivery date

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747175

Smiling

2022-10-04

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If this is fraud. Flipkart/Amazon doing this fraud intentionally.

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747239

Roro1305

2022-10-04

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Atleast FK Amazon Refund the money instantly if they are not going to deliver the item

View 8 more replies

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747240

Roro1305

2022-10-04

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They are just extending dates of delivery and now showing rto after reaching city

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747362

getready

2022-10-04

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Croma is known to take weeks to process refunds (even for order cancellations prior to shipping). Nothing to worry, just report it once and wait for refund. If you don't receive it within 2/3 weeks from order date, dispute the transaction with the bank / cc issuer

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747401

Roro1305

2022-10-04

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Ok Brother, thanks , but still dont know why they returned back to shipper

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747416

saymyname78

2022-10-04

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Maybe damaged in transit , price error or many internal reasons .

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747443

Roro1305

2022-10-04

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Not price error, at around 15k ,iffalcon 43 inches is available.

View 6 more replies

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747490

GuruGhantaal

2022-10-04

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They are trusted fraudster. Just get your money back by hook or crook and don’t use croma again

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747504

Mufasa

2022-10-04

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I had purchased AC from croma then cancelled & ordered another one. I had to wait around 20 days for refund of the cancelled order. Croma customer care is totally unprofessional, they don't know how speaks with customers. I will never shop on croma even I am getting very good discounts. For piece of mind just shop with Amazon, flipkart.

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747511

Roro1305

2022-10-04

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Ya, after this much negative comments about croma, i am worried about my refund now, i paid via hdfc cc , hope i get my refund back

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https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8747734

Loaferg

2022-10-05

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In Digital World poor customer can pay at a click of button and amount debit immediately , but business house for refund if any will take 15 -20 - 30 days. They spent so many money on Ad but will not correct this system.

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8748076

lalchi_seth

2022-10-05

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Kya dekh liya....i was going to order a phone from croma and unfortunately it isn't available anywhere ....i guess i don't have other option....DARR KE AAGE JEET HAI no_mouth

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8748104

Smiling

2022-10-05

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Yes sometime this happens
Ordered Iphone 13 from croma and delivery was smooth

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8748110

Spiderguy252

2022-10-05

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Indians need to be told what the meaning of the word 'Fraud' is.

https://www.desidime.com/discussions/croma-fraud-ee397372-3620-40ac-ab29-a35a4d53d3ae?page=1#post_8750849

Roro1305

2022-10-06

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Finally Got my Tv After going to Blue Dart Office . Now Anybody please tell me how much time croma takes to install television ,as it was showing scheduled for 21st october, will they install early or on scheduled date?