Croma - Unable to make payment - Getting error "Order Received, Payment Pending"

146°
Deal Cadet
zelig

Been trying for two days to order. Any way to resolve?

After entering card details, skips the OTP page and bring to the error page" 

"Order Received, Payment Pending""

Tried both app and desktop

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Deal Cadet Deal Cadet
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Which card r u using?

Deal Cadet Deal Cadet
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ICICI

Generous Generous
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are you using Rupay card
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Deal Cadet Deal Cadet
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I am also facing issues with the idfc credit card on the tata neu for big basket order

Deal Cadet Deal Cadet
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Tried one more time " 404 file or directory not found " after entering card details getting this error

Deal Newbie Deal Newbie
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Yes facing same issue with HDFC credit card. Btw this only happens when we apply any offer while payment

Helpful Helpful
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You must be combining gift cards from different sources to place order. Please check that. I got this clarification some months back from croma cc team. Later after removing one of the GCs i was able to place order successfully. 

Deal Cadet Deal Cadet
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As per my experience, error may occur due to any of the following reasons.( mostly offer terms says discounted price at otp page).

1. Card is already used in sale

2. Rupay icici/Amex Icici/ Amazon Pay icici

3. Card payment is below minium order amount(mostly 10k) after applying neu coins, gv etc.

So if you wanna use the this kind of offers, use fresh cards/don't use gv or neu coins/use default icici card(coral/mmt)

Deal Cadet Deal Cadet
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"Order Received, Payment Pending"

i am getting this message when i select credit card emi option. how can i solve this  ? 

Deal Cadet Deal Cadet
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i am not getting any issue with normal payment of credit card but we dont get a good deal in such payment. with card emi option it is not allowing to make payment & giving "Order Received, Payment Pending" error. 

anyone plz help in solving this mystery.

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