Dineout payment was made twice

75°
Missing
Deal Subedar
42
2808
26

I made a payment at restaurant and money was successfully debited from my bank account but in the app it was in pending state.
So I made another payment and it was successful. Now the 1st payment status was changed from pending to successfull.
I contacted Dineout customer care, they were not replying promptly. They just gave me the complaint reference number and asked me to wait.

Will I get back my refund?
Anyone else faced this issue earlier?

13 Comments  |  
8 Dimers
Missing
Deal Hunter
9
11964
144

No idea bro… Better follow up in twitter

Missing
Deal Cadet
63
288
3

Their customer service is very poor… Can u tell me what was the payment amount

Missing
Deal Subedar
15
1138
16

99% yes in a day or two – they would cross verify with restaurants and return the money.

Missing
Deal Subedar
0
2489
34

How to complaint against tmw in Twitter

Missing
Deal Newbie
50
55
2

I think they will refund you within 2-3 working days..

Missing
Deal Subedar
0
1777
22

Mine txn is in pending from 9 days, no resolution by them, always get reply, its take longer than usually

Missing
Pro Critic
181
4762
138
Expand
SleeperRAW wrote:

Yes. Today itself

Great! plus1

Leave this topic here. Someone may look for the solution to same problem. This will help them.

Missing
Deal Subedar
42
2808
26
Expand
Roushh wrote:

Great! plus1

Leave this topic here. Someone may look for the solution to same problem. This will help them.

Ok

Missing
Deal Subedar
42
2808
26

Complaint Registered on 4 August 2019.
Refund received on 12th August 2019.
Payment mode- UPI (PhonePe)
Refund mode- UPI (Paytm)

If anyone is in the same situation. Please keep the restaurant invoice with you. As Dineout CC asks for it.

Missing
Pro Critic
181
4762
138
SleeperRAW wrote:

Complaint Registered on 4 August 2019.
Refund received on 12th August 2019.
Payment mode- UPI (PhonePe)
Refund mode- UPI (Paytm)

If anyone is in the same situation. Please keep the restaurant invoice with you. As Dineout CC asks for it.

That is some really good info. smile +KG

Missing