Embarrassing situation: Jio Autopay Failed

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Deal Cadet
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I have setup a mandate for auto-recharge in My Jio app which will automatically debit amount 3 or 5 days (don't remember exactly) before plan expiry which had failed (don't know why). If this fails, system will try once again 1 day before plan expiry, but this didn't happen at all. Though I was receiving plan expiry messages, I ignored them and was waiting for the auto-debit to happen. Meanwhile plan got expired and I hadn't noticed it. Went to shop to buy some things and tried to scan and pay and it wasn't detecting. Then I realized that plan got expired. Earlier even if there is no active plan, users were able to open jio app/website and recharge, but that day even jio website didn't open. Luckily, I've some cash in hand, if not it would've been so embarrassing. I came home and recharged manually. 2 or 3 (these 2-3 days are weekend+some public holiday) days later, then auto debit was done, and same plan is in queue now. 😬 Ideally auto-debit mandates should work on all days, but don't know what happened in my case. Any dimers faced such situation??

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Deal Cadet Deal Cadet
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Better to que recharge. These quto debit things are crap.

Deal Subedar Deal Subedar
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switch to postpaid instead

Deal Cadet Deal Cadet
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Seems, too much dependence on AUTO

Deal Cadet Deal Cadet
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We have 3 Jio numbers in our home, each number have different dates and managing them was difficult. So I've chosen auto thing.
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Deal Cadet Deal Cadet
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Seems, too much dependence on AUTO

Deal Cadet Deal Cadet
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We have 3 Jio numbers in our home, each number have different dates and managing them was difficult. So I've chosen auto thing.
Deal Cadet Deal Cadet
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Better to que recharge. These quto debit things are crap.

Deal Subedar Deal Subedar
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switch to postpaid instead

Benevolent Benevolent
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I don't recharge my numbers for months together and maybe faced this issue twice over the years.  I activate UPI in multiple apps so if one app suddenly demands re-verification I can use some other app. Queuing recharges is best in terms of reliability.

Deal Cadet Deal Cadet
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I have setup mandate using bank INB credentials not UPI. Irrespective of type of payment like CC, UPI, INB etc, I believe that they shouldn't fail and work on all 365 days.
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Deal Cadet Deal Cadet
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Happened to me too last year during Gandhi Jayanti which was Monday. My plan expired on Sunday but auto debit didn't work from the previous three days. I had to recharge manually and removed auto debit immediately to stop double recharge if auto debit somehow started working. Since then I just queue recharges. No hassle & peace of mind 

Deal Cadet Deal Cadet
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We have 3 Jio numbers in our home, each number have different dates and managing them was difficult. So I've chosen auto thing.

Helpful Helpful
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Queuing recharges is best
for Queuing you dont need to wait for the plan to end so its actually better then auto debit
set a date recharge all on that date while having a already qued pack so that you can stack them in advance

Benevolent Benevolent
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Next time if this happens give the phone to shop owner. Say keep this I m coming with money.

Benevolent Benevolent
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For 3 numbers with Jio, switching to postpaid family plan may be a better option.

Deal Cadet Deal Cadet
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Postpaid is costly affair compared to Prepaid is what I felt. And there are no daily limits in Postpaid and in our house it will complete within 10-15 days instead of 30 days. So better stick to prepaid only. 5G availability is poor in my area FYI

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