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Error While doing Video KYC in IDFC Bank.

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Benevolent
akki.akki


https://cdn0.desidime.com/attachments/photos/677240/medium/Screenshot_20210410-142202.png?1618044789
I am entering my VID which was used while creating the account. But its giving me the error that authentication can not be completed.

Any idea why ?

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Deal Lieutenant Deal Lieutenant
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Try again after some time. Maybe server error.
I had used aadhaar number itself. No idea of vid.

Deal Subedar Deal Subedar
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Try giving aadhaar number… Or wait for some time…

May be some technical issue

Benevolent Benevolent
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already tried with adhaar number and got error message of ‘adhar number or vid is not present in our system.’

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Tech Guru Tech Guru
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Acha bank linked Mobil number n adhaar linked mobile number are same???

Deal Lieutenant Deal Lieutenant
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For me both are different but still my IDFC Video KYC was successfull "@akki.akki":https://www.desidime.com/users/1...51

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Critic Critic
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It is must that you do not generate a new VID until the KYC using previous VID is completed.

Deal Cadet Deal Cadet
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Try again in 30 minutes

Deal Subedar Deal Subedar
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VIDs are use and throws. Maybe the IDFC account has an old VID in place and it’s trying to authenticate with that itself, whereas it might be that it’s no longer valid as a new one might have replaced it. VIDs are good for one time authentications, but these systems usually store these in perpetuity in the place of Aadhaar number.

Benevolent Benevolent
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yes.. an soon as new VID is generated old one is marked as inactive. now i have to go to branch fo kyc.

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Deal Subedar Deal Subedar
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@guest_999 Regarding the E-Mitra Kiosk I mentioned, I found a video on Youtube(in hindi) explaining step by step procedure how it’s done. You can see that no account details are asked and only Aadhaar number is asked. If you think they might fetch account details via contact number, it’s not. I did confirm that. They use AEPS (Aadhaar Enabled Payment System).


Edit: I have found official website of NPCI stating the same.
https://www.npci.org.in/what-we-do/aeps/product...
The only inputs required for a customer to do a transaction under this scenario are:-

  1. Bank Name
  2. Aadhaar Number
  3. Fingerprint captured during enrollment.’
Deal Subedar Deal Subedar
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@guest_999 If you have an account with Canara bank(Or previously with Syndicate bank), login to it’s net banking page, you will be able to check full Aadhaar number on the screen. Check screenshot attached. So banks do store Aadhaar numbers.
https://cdn0.desidime.com/attachments/photos/678103/original/IMG_20210414_133618.jpg?1618387771

Critic Critic
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Banks do store aadhaar number when you use the “seed bank account with aadhaar” option because it means you expect to avail some govt benefit service for which aadhaar is legally mandatory. I never thought of availing such service so never seeded any of my bank acc with aadhaar so no such issue for me. Using aadhaar for kyc is different from seeding bank acc with aadhaar but most bank executives confuse ppl to think it is the same thing(especially psu banks) because opening/having more bank accounts seeded with aadhaar is considered as a performance increase factor.

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Deal Subedar Deal Subedar
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Can I open zero balance account in IDFC bank online?

Deal Subedar Deal Subedar
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No

Deal Newbie Deal Newbie
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Error video KYC link 

I can't visit to bank so long for me 200 km I can't visit help me 

Deal Newbie Deal Newbie
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https://cdn0.desidime.com/attachments/photos/801536/original/Screenshot_2022-09-03-18-50-58-27_40deb401b9ffe8e1df2f1cc5ba480b12.jpg?1662270709

Deal Newbie Deal Newbie
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Mujhe video KYC ka link chahie

Deal Newbie Deal Newbie
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Please help

Deal Newbie Deal Newbie
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Screenshot20230616223239

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