Fi Debit card no longer free

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DimeDude

Seems the physical debit cards from Fi will no longer be free if you don't use them/upgrade plans

Screenshot2024-02-08-23-56-51-64e307a3f9df9f380ebaf106e1dc980bb6

You can choose to disable the physical card and get a virtual card to avoid the fees. 

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Check with the customer support seems like it is not applicable to older users (joined before 2023)

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The only mention is card yearly anniversary. Doesn't mention when you joined. Same has been updated on their website as well. 

Benevolent Benevolent
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Earlier it was free for all account types?

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I had it for free for the base account. 

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Deal Cadet Deal Cadet
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Jupiter too

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So it's federal bank doing this everywhere I guess then.

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Hunk Hunk
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I keep no balance in their accounts , let's see from where these ****** charge me

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Same? Should we leave ot like that, i do have fd in fi however 

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Deal Cadet Deal Cadet
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Is virtual card still free?

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Yes

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Talk-Of-The-Town Talk-Of-The-Town
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How to close Jupiter account ?

They also have charges

And freeze issues

Deal Cadet Deal Cadet
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I have not activated my physical debit card, what should I do next to avoid such fees?

The PostMighty The PostMighty
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Guide how to cancel debit card to avoid fees in both, Fi & Jupiter

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In the email there is a link to request cancellation of physical card, and switch to only virtual card. 

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Seems like they have updated the terms to remove the last part.


1000065032

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Deal Cadet Deal Cadet
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Anyone cancelled their card?

Generous Generous
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Hame kyam 2 3 saal se hai dc. New user ko charge lagega

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It's an annual maintenance charge. It seems old users will also be affected

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Hunk Hunk
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Jupiter money me bhi same charges hai to normal account jinka hai wo bhi close krwa lijiye chat support use krke

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Jupiter me kab se charges hai

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Pro Mobile Guru Pro Mobile Guru
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Please tell procedure to close Fi Physical Debit Card.

Deal Subedar Deal Subedar
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You can raise physical DC closure request via Chat with customer care.

I had blocked my Debit Card through Internet Banking, also raised a request via chat. Any Fi user can register Federal Bank Internet Banking using their Fi Debit Card.

@Original   @kshmr @Jigglypuff

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Pro Tech Guru Pro Tech Guru
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How to get rid of this physical card by Fi?

Deal Cadet Deal Cadet
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For physical dc to virtual dc :-

Go to Debit card section -> card setting -> Request New card -> mention reason -> now you have option to select Virtual/Physical debit card.

Don't block your physical dc via Fi helpline as currently they can only block dc but will not be able to give you virtual dc.

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