Flipkart Exchange: Mission Impossible. flipkart reject mobile even with minor scratches.

212°
Missing
Deal Cadet
53
169
2

I wanted to exchange My Oneplus X with Asus Zenfone Max m1 Pro on offer in 8499.
Flipkart offered 2800 Rs. as exchange price & 100 for pickup charges. So overall 2700 for Oneplus X.
I ordered & paid remaining amount online via Debit card.
I was worried that small scratches visible in "direct light only " on back glass can be a objection while exchange. But to my surprise while pickup, courier person objected a corner which was so small & bound to happen due to 2 years of use.
Flipkart should know “People don’t buy mobiles to put in Almirah & forget to exchange later” . Mobiles are bound to have pocket scratches on corners & sides. Physical damage is whole another issue.

Flipkart wasted my time to format & re-install apps with settings. Please don’t get into exchange with flipkart. They want mobiles in box packed condition & in small prices.

12 Comments  |  
10 Dimers
Missing
Deal Newbie
50
56
0

nothing new.. flipkart is very strict with their exchange policy.

Missing
Shopping Friend
680
7946
120

all should protest on twitter flipkart for these ridiculous exchange policies

Missing
Deal Subedar
262
1166
18

Yes, This Is Very Very Common Among All Dimers. I Have Seen Many Threads Where The User Claimed To Even DOT Scarcity Is Rejected By The Super Specialist Wish Master Of Flipkart Who Can See Alot From Their Naked Eye.

I Always Suggest My Dear And Nears To Opt For Amazon If They Are Going For Exchange. Price May Differ But Amazon Never Refuses Exchange (As Far As I Seen And Heard Regarding Exchange).
Flipkart Always Spoils The New Phone Moment And Due To Rejection We Need To Keep The Old Back (Some May Say We Can Take New Phone By The Extra Amount But Then What We Will Do With That Left Over Old Phone ? ) And Then Install All The Stuff And Wait For Another Exchange Offer.

Missing
Deal Cadet
86
675
21

use cashify or sahivalue

Missing
Deal Subedar
153
2121
132

successfully exchanged my phone on fk today
he didn’t even bother to wait for phone to boot up
matched imei from the back sticker and left

Missing
Deal Cadet
53
141
3
Majestic wrote:

successfully exchanged my phone on fk today
he didn’t even bother to wait for phone to boot up
matched imei from the back sticker and left

Wov… as my turn was fully inspected thoroughly thas why… i am feeling 0 jeleous…

Missing
Deal Subedar
262
1166
18
Majestic wrote:

successfully exchanged my phone on fk today
he didn’t even bother to wait for phone to boot up
matched imei from the back sticker and left

Thats Something New And Interesting I M Hearing After Along Time That Too For FK stuck_out_tongue

Keep His Number, Address ,Aadhar Card And Whatever You Can Note Down. But Dont Loose Such Devta Type Wishmaster cry

Missing
Deal Cadet
53
169
2

Now I have decided, I will not exchange mobile. Flipkart ruined the excitment of new mobile.
I will wait for another 3-6 months to see next wave of mobiles. Hopefully will exchange for some better specification later. sunglasses

Missing
Deal Subedar
365
1047
20

Even i faced the same..as back body is broken and power button issue also there
Flipkart agent said “Flipkart will not accept but im ready to buy the mobile” and sold the same to him for same price.. smile

Missing
Community Angel
98
32372
532
hotchap wrote:

Even i faced the same..as back body is broken and power button issue also there
Flipkart agent said “Flipkart will not accept but im ready to buy the mobile” and sold the same to him for same price.. smile

flushed
Missing
Deal Cadet
72
667
6
hotchap wrote:

Even i faced the same..as back body is broken and power button issue also there
Flipkart agent said “Flipkart will not accept but im ready to buy the mobile” and sold the same to him for same price.. smile

Similar experience with amazon delivery agent. There is some kind of physical damage and the delivery person is happy taking it at the same exchange price.

Missing
Deal Subedar
365
1047
20
Expand
andromeda wrote:

Similar experience with amazon delivery agent. There is some kind of physical damage and the delivery person is happy taking it at the same exchange price.

both customer and agent would be happy in this case.. smile

Missing