Flipkart packing charges for mobiles

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Deal Subedar
chiraggyl170

Hi, i am a old flipkart plus customer..
Today i am trying to order a phone and shocked to see +49 charges for packing.

Take a look at this REDMI 10 (Midnight Black, 64 GB) on Flipkart
https://dl.flipkart.com/s/fFoO...uN

Is this something they added user specific or for everyone? https://cdn0.desidime.com/attachments/photos/754248/medium/Screenshot_20220324-133641.jpg?1648109295

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Mobile Guru Mobile Guru
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Not for me.

Deal Lieutenant Deal Lieutenant
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MrKool_JJ wrote:

Not for me.

they are slowly rolling out this charge for every one. App ka number bhi aayega. 😂😜

https://cdn0.desidime.com/attachments/photos/754291/medium/IMG_20220324_153939.jpg?1648116640

Deal Subedar Deal Subedar
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Yeah, same for me too

Cool Cool
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They are charging frequently used fk accounts.

Deal Subedar Deal Subedar
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Bk100 wrote:

they are slowly rolling out this charge for every one. App ka number bhi aayega. 😂😜

https://cdn0.desidime.com/attachments/photos/754291/original/IMG_20220324_153939.jpg?1648116640

flipkart should add #JustHere in front of packaging charge instead.
As they are the only one to take charges to pack the item which is already packed.

Deal Cadet Deal Cadet
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This is unfair, flipkart also charging from Flipkart+ member.

Deal Subedar Deal Subedar
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Mufasa wrote:

This is unfair, flipkart also charging from Flipkart+ member.

They can’t charge shipping to them.. because item is greater than 499 and they promised free shipping.. so they added this trick sweat_smile

Deal Lieutenant Deal Lieutenant
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showing on all phones and laptops here.they are slowly activating for all pincodes.

Deal Subedar Deal Subedar
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Earlier it was showing for me.
But now I don’t see that extra packaging charges in both my plus and non plus account.

Hunk Hunk
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They have introduced Packing charges for all phones claiming it as safety measures, to avoid any theft during transit.

Deal Subedar Deal Subedar
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Smak wrote:

They have introduced Packing charges for all phones claiming it as safety measures, to avoid any theft during transit.

Gave the same Bs excuse of safety when asked about extra charge 


Packing was in same old thin kagaz packet which was torn due to rain in my area, Mobile was safe. 

They reversed 49 bucks and gave 200 coupon as apology 

Hunk Hunk
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EkdamSastaRaju wrote:

Gave the same Bs excuse of safety when asked about extra charge 


Packing was in same old thin kagaz packet which was torn due to rain in my area, Mobile was safe. 

They reversed 49 bucks and gave 200 coupon as apology 

I escalated the matter not because they are charging 49/- but because Ekart is their own courier service and still packages are getting interrupted, and OG products are getting stolen. To avoid this they have this 49/- as safety measure. They should rather take complaints from their customers seriously and investigate the theft, then making customer liable to pay these charges in the name of safety. I asked them to share me the difference in current packaging, than the earlier for which they are charging me 49/-  which they could not stand with any appropriate justification.

I wouldn’t mind paying 49/- on letting me choose the courier service.

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