Fraud by Mobikwik

139°
Deal Cadet
Dinesingh

My mobikwik wallet got debited on 30th November for two transcaions for Google Play recharge code. This was some fraud. I didn’t received ant OTP and wallet debit SMS.

Next day i made complaint to mobikwik, after 1 month i got reply from Mobikwik as this was used for transaction and can’t be done anything. 

I also made compalint to cyber cell and they send my complaint to Mobikwik. Mobikwik provided them details that these transcations were done by me on Indane Gas. Now police is telling me that it is used by me, and i made false complaint. I also showed mobikwik statement to them, but they are not listening.

Pleses help. what should I do now

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PappuPager wrote:

what was the amount ?

Rs20 and Rs21😄 people hide basic info but want advice

OP chk may be they are automated txns after trail period of some app u installed and gave permissions

Deal Cadet Deal Cadet
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caks2006407 wrote:

Rs20 and Rs21😄 people hide basic info but want advice

OP chk may be they are automated txns after trail period of some app u installed and gave permissions

No i didn’t gave any permission to debit & didn’t used any trial app

Deal Lieutenant Deal Lieutenant
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Dinesingh wrote:

Amount was Rs 1300 & Rs 400

can u share reply of cyber cell after hiding your personal details 22g?

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Dinesingh wrote:

No i didn’t gave any permission to debit & didn’t used any trial app

Mobikwik is a buggy app;

Last week I paid SBI CC bill of 9K and txn failed; surprisingly no entry in

History, no SMS nor even email, but money from Bank deducted

When

complained these dumbs asked me for Screenshot, I replied saying that

why would I have SS, asked why no entry in History or email or SMS;

They gave some useless standard reply like how to check history

But after 5-6 days my money refunded so I am at peace


after they stopped Supercash burn even my wallet is left with 10K+ bal and not able to use


Raise complaint in PG portal; good luck



Deal Cadet Deal Cadet
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kukdookoo wrote:

can u share reply of cyber cell after hiding your personal details 22g?

They called me to cyber cell police station & showed the reply from mobikwik. In that recharged on my number for Indane Gas was mentioned. I have not received that document, they only presented to me for checking only.

My complaint with cyber cell is still open.

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