Fraud committed by Swiggy
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When my sister tried to add voucher for an order 10 days later, it didn't work and she informed me.
I tried too and it didn't work post which i talked with swiggy and they informed me voucher was valid for only 7 days!!
No compensation or date extension was given.
Can they really get away by committing such fraud??
Dimers please help on what to do?
Posting screenshots of conversation with swiggy customer service
Update: Same response on X, they said feedback noted but nothing can be done, no type of compensation given!
I am not really a social media guy. I am posting the link of my complaint here and hoping if fellow dimers give some reaction, swiggy will know that they cant get away by committing such fraud on customers.
https://twitter.com/Mrigank18/status/1702872991...
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Hey @kapilam108269 , please complain to swiggy care on Twitter(X). You'll get a resolution.
Posted, lets see
Investments are subject to market risk please read all skim related documents carefully
Not sure if they were clear during the purchase, but if they mentioned the validity on the purchase flow, then this isn't really a fraud.
It is however very odd for a voucher to expire in 7 days.
No mention of it, got to know it from customer care
was there expiry date on card?
No expiry was mentioned anywhere, not at time of purchase, not on the gift card itself
Nyay hona chye...!
I've sent them an email.
I don't even remember that it was even mentioned.
This is kinda fraud. May be compliant in consumer forum ?
New fear unlocked 💀
This is definitely scary. WTF is swiggy doing here?
I added the rakhi 501 voucher successfully on 7 Sep.
Oh shit holding 3 vouchers of 500/- each. Think will be in a huge loss.
Try adding to swiggy money and see if they're working.
Abt 20 days back I was scammed of 501 x 2 rakhi shagun voucher by Swiggy...these fcukers noted my loss as feedback and despite many complaints Albert "the greatest chxtia" always keeps giving same copy paste reply....Swiggy is so desperate to turn black by these fraud practices.
Any solution, complaint on FB, but no response
Twitter is the right place
Op and others , share your tweet here so we can retweet/reshare for better visibility.
They have Pathetic support and cannot be trusted. They didn't deliver the free movie tickets after applying a promo code on an order. On contacting CS they said to wait for 48 hours and after contacting them again they said the offer was already over and they could not help.
Freinds help required.
What can be done for this fraud?
Tried Swiggy Escalation, X, FB all giving same reply that its expired on 7/9/2023 & can't be re activated.
What are the solution available to resolve this , any help would be highly appreciated.
PS Holding 501X3 cards
TIA.
Only thing is to have the issue gain reactions on X so that they have to compensate
Not sure if they were clear during the purchase, but if they mentioned the validity on the purchase flow, then this isn't really a fraud.
It is however very odd for a voucher to expire in 7 days.
was there expiry date on card?
No expiry was mentioned anywhere, not at time of purchase, not on the gift card itself