Fraud transaction through ECS in Axis Bank account

130°
Deal Cadet
Futgjitfhig

Today I saw that 3 unauthorised transaction are made since last 4 days in my mother's axis bank account. All 3 transction (₹20, ₹436, ₹436) are done using ECS and in description they have mentioned premium renewal for Tata AIG (₹20) and Max Life (for both ₹436 transaction). But she neither have any policy from Tata AIG nor from Max Life.

It seems all these 3 transaction were done by same people. They did small transactions so one can ignore in the name of insurance premium.

I visited the bank but they were not able trace the transaction. 

What should I do?

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Benevolent Benevolent
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PMJJBY now has a premium of 436 (up from 300) and PMBSY has a premium of 20 (up from 12). 

Deal Cadet Deal Cadet
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Thanks for the info. But now instead of mentioning PMJJBY and PMBSY, they are mentioning Insurance company name. 

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Finance Mentor Finance Mentor
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Physically visit bank and get it confirmed whether those schemes are subscribed for the account and what’s needed to deactivate those.

Deal Cadet Deal Cadet
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Sam issue face with my mother hdfc acc

Benevolent Benevolent
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One person can have only one PMJJBY. Contact the bank branch and inform in writing that they have wrongly debited twice and this should be reversed. If they do not, escalate the issue. 

Entertainer Entertainer
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anway to unsubscribe this online? 

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