Fraund company...MakeMyTrip

I had booked my Singapore trip but due to medical emergency I had asked for refund or date extension. We were just on discussions with company meanwhile they took their own decision and cancel out my 3 lakhs paid amount trip without my concern and confirmation with zero refund . When they come to know its their blunder fault they asked me shamelessly to take the ticket by paying again . Not just that the moment they come to know my husband is in ICU they started chasing me crazily so that she can cancel the trip and sell it again and make more money and I was further surprised when they cancel the trip (fully paid 3 lakhs) without my concern. Totally fraud company,no business ethics and protocol,just want to have business without any concern for customers, playing with emotions of customers.Heights of the harassment they had done by taking advantage of our situation. BEWARE!!!!