frequent sign out from My amazon application

Deal Newbie
I have purchased new mobile and old one given in family.

in both mobile There are 2 amazon application running in dual mode.
This is working from long time.

After purchasing new one I swept both accounts in both mobile. After this I faced frequent sign out problem in all accounts.

This is happening from last 4 days.
What is the solution. Every time When I open app it required sign in.

please help
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Deal Cadet Deal Cadet
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Similar happening with me. Following.

Community Angel Community Angel
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Next Account suspend... or no offers in that account... 🤣

Critic Critic
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kukdookoo wrote:
Dual application in one phone, this means amazon will know that user is one? @getready @guest_999
They know? yes. Whether they do anything about it? it depends.
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Did you Logged out accounts in your old mobile ?

Deal Newbie Deal Newbie
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yes logged out

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Use switch account option and it will work smoothly

Deal Cadet Deal Cadet
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Same thing happening with me..I logged out from 1 acc and didn't login on the 2nd mobile derafter that's the only solution for me that worked.

Else if open 2nd amazon logged out from 1st if used 1st getting logged out from 2nd

Deal Newbie Deal Newbie
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I unisntall dual app of amazon.

login only one account in both mobile.

Then use switch account mode in both mobile for other remaining account.

this works fine and no log out issue now.

thanks for help

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