Happilio Order Stuck what to do

92°
Comrade
stoptomove
My order with happilio.com got stuck while I tried to pay using upi. Money got deducted but order not booked.
Today, I called happilio.com on number 18002704300. They told me that money is not received and I have to talk with 'simple' the payment gateway in between. I dont have a simple account and used my banks upi app to pay. How to solve this as I am unable to find contact number or email id of simple payment gateway.!!
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Entertainer Entertainer
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Order stoptomove ho gaya  😲🤔

Comrade Comrade
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Yes

Deal Subedar Deal Subedar
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Jst contact your bank they will do the rest.

Comrade Comrade
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Done

Entertainer Entertainer
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Just tweet your UPI transactions to @ UPI_NPCI they will help you very quickly

Comrade Comrade
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Thanks

Deal Cadet Deal Cadet
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File  an official online complaint though your bank website / netbanking  under Txn dispute. 

Deal Cadet Deal Cadet
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I think it will automatically credit within 7days..
Comrade Comrade
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Let see, bank says it will in 2 working day.
Comrade Comrade
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Happilio team contacted Simpl and refund received today. My bank replied that as payment is successful and credited to Simpl account so check with Simple. I was not able to find any contact information for simpl payment gateway. It was a bad experience with Simple payment gateway.

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