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Hdfc bill payment failed continously

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Deal Cadet
vasanth_ece

I try to pay my cc bill through hdfc debit card but keep getting failed “Sorry the request can’t be processed,Try again later” and I got a mail saing payment declined due to “0399-0399-PBE10002-Do not honor”.

Any idea/ solution about this error?..Hope it’s temporary.

Please clarify.

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Deal Cadet Deal Cadet
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Still facing this issue?.Anybody able to pay cc bill using HDFC Billpay?

Deal Subedar Deal Subedar
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Are you trying to pay more than 50k in one go? HDFC has put restriction now of Rs 50000 per day for other bank cc bill payment

Deal Cadet Deal Cadet
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Snikeus wrote:

Are you trying to pay more than 50k in one go? HDFC has put restriction now of Rs 50000 per day for other bank cc bill payment

No, i just paying 5K only..I haven’t yet paid the bill for this month?.Are you able to pay?

Deal Subedar Deal Subedar
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vasanth_ece wrote:

No, i just paying 5K only..I haven’t yet paid the bill for this month?.Are you able to pay?

I cleared all my dues in the first week of this month. Did not try today.

Deal Cadet Deal Cadet
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Snikeus wrote:

I cleared all my dues in the first week of this month. Did not try today.

Able to pay now..I recently opened the account and seems i hadn’t set my Online Usage.

Analyst Analyst
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vasanth_ece wrote:

Able to pay now..I recently opened the account and seems i hadn’t set my Online Usage.

Can you tell me how you solved this issue? Mine is old account, card was working till last month but suddenly it’s giving this strange error.

Deal Cadet Deal Cadet
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GoogleCA wrote:

Can you tell me how you solved this issue? Mine is old account, card was working till last month but suddenly it’s giving this strange error.

You need to set Ecom usage for your debit card.

Deal Lieutenant Deal Lieutenant
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failing for most of people

Talk-Of-The-Town Talk-Of-The-Town
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For me too failing. Tried today .
Got this error message 0399 – 0399 – PBE10002-Invalid Credential.

But all the credentials are correct @nomag

Deal Cadet Deal Cadet
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Your Bank Credit Card bill of Rs. 4000.00 for H12345677 has been declined on BillPay due to 0399 – 0399 – PBE10002-Invalid Credential.

Unable to pay CC bill using HDFC Bil pay for last few days …. any solution ?

Deal Subedar Deal Subedar
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_Dracarys_ wrote:

For me too failing. Tried today .
Got this error message 0399 – 0399 – PBE10002-Invalid Credential.

But all the credentials are correct @nomag

Same issue faced today for hdfc bill pay using debit card…. Any solution?

Talk-Of-The-Town Talk-Of-The-Town
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24karat wrote:

Same issue faced today for hdfc bill pay using debit card…. Any solution?

No solution as of now

Deal Captain Deal Captain
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Issue seems to be with card only as i tried to pay 1 rs using netbanking and it was success. Either they have blocked because of 1% cashback or sonething else

Deal Subedar Deal Subedar
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Abhinav_Pune wrote:

Issue seems to be with card only as i tried to pay 1 rs using netbanking and it was success. Either they have blocked because of 1% cashback or sonething else

There support is not v responsive… From where to get info on dis

Generous Generous
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MasterShifu wrote:

Did anyone was able to resolve this issue?

No issue for me in the past 1 year. Your online transactions are turned on with correct spending limit?
Deal Cadet Deal Cadet
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I couldnt get it to work either.. tried to pay a Kotak CC bill and was failed.. Online transactions enabled. Bill amount under 50k.. Got a payment failed error .. 

Deal Newbie Deal Newbie
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same issue is with me. online spent is on and have a limit more than I want to pay

Deal Lieutenant Deal Lieutenant
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MasterShifu wrote:

same issue is with me. online spent is on and have a limit more than I want to pay

Same happening with me while paying cc on mobikwik. Though, paytm wallet load is smooth. Dc is millennia, yours @MasterShifu?
Deal Cadet Deal Cadet
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"0399 - 0399 - PBE10002-Do not honour" error coming for billpay. did anybody find any solution?

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