HDFC CC team HIGH or What!!

I can see the new millennia card in hdfc portal. Doe they have right to issue other cards eithout my consent? Can i complain to rbi ombudsman?

Demondealer wrote:
I can see the new millennia card in hdfc portal. Doe they have right to issue other cards eithout my consent? Can i complain to rbi ombudsman?

bhai, please confirm if you pay/use via old card not getting reflected in new one. don't make any transaction on new card, otherwise if they upgraded your old card, it will be disabled after first transaction on new card. make sure to confirm with cc team.

WAIT, WHAT? 😄

@MrKool_JJ @guest_999 @getready

Irony is, your old card has the label “new”😂

The old he had was diners international (new product) while they are issuing a domestic one (old product), both should be different cards to HDFC.

Agnivo007 wrote:

The old he had was diners international (new product) while they are issuing a domestic one (old product), both should be different cards to HDFC.

Wordplay at best as there will be no difference in reward program not to mention I doubt even card bin would be different.

guest_999 wrote:
Wordplay at best as there will be no difference in reward program not to mention I doubt even card bin would be different.

Will get rewards on both cards or both share same amount of rewards?

but how are you able yo apply for 2nd cc at first place itself. I've heard that HDFC issue only 1 cc.

what is the expiry date of your old milennia , is it getting expired in next 1 or 2 months?

There way of shifting from ltf to fyf card. 

IamRage wrote:

what is the expiry date of your old milennia , is it getting expired in next 1 or 2 months?

2024

Demondealer wrote:
I can see the new millennia card in hdfc portal. Doe they have right to issue other cards eithout my consent? Can i complain to rbi ombudsman?

You can

The issue of unsolicited cards/upgradation is strictly prohibited. In case, an unsolicited card is issued/existing card upgraded and activated without the explicit consent of the recipient and the latter is billed for the same, the card-issuer shall not only reverse the charges forthwith, but also pay a penalty without demur to the recipient amounting to twice the value of the charges reversed. In addition, the person in whose name the card is issued can also approach the RBI Ombudsman who would determine the amount of compensation payable by the card-issuer to the recipient of the unsolicited card as per the provisions of the Ombudsman Scheme, i.e., for loss of complainant’s time, expenses incurred, harassment and mental anguish suffered by him/her

@shraaj

getready wrote:

You can

The issue of unsolicited cards/upgradation is strictly prohibited. In case, an unsolicited card is issued/existing card upgraded and activated without the explicit consent of the recipient and the latter is billed for the same, the card-issuer shall not only reverse the charges forthwith, but also pay a penalty without demur to the recipient amounting to twice the value of the charges reversed. In addition, the person in whose name the card is issued can also approach the RBI Ombudsman who would determine the amount of compensation payable by the card-issuer to the recipient of the unsolicited card as per the provisions of the Ombudsman Scheme, i.e., for loss of complainant’s time, expenses incurred, harassment and mental anguish suffered by him/her

@shraaj

Asked the hdfc grievances dept to upgrade my previous millennia cc to privilege ltf as i got fyf in net banking, if they do then i would be lucky if not i will just show them the above information mentioned lol. Lets see how they will resolve this issue

Demondealer wrote:
Will get rewards on both cards or both share same amount of rewards?

Depends on offer T&C but should be separate for each card unless T&C mention "per customer ID".

@getready @guest_999 @shraaj how to register complain with rbi ombudsman?

Demondealer wrote:

@getready @guest_999 @shraaj how to register complain with rbi ombudsman?

https://cms.rbi.org.in/cms/indexpage.ht...ng
Under Entity tab, select "HDFC Bank Ltd"

PS: Reply to that email again and get one more confirmation from HDFC (Same Copy-Paste).. might help u win the case easily (Need to attach all these unhelpful conversations when u raise the complaint on ombudsman portal)

getready wrote:

https://cms.rbi.org.in/cms/indexpage.ht...ng
Under Entity tab, select "HDFC Bank Ltd"

PS: Reply to that email again and get one more confirmation from HDFC (Same Copy-Paste).. might help u win the case easily (Need to attach all these unhelpful conversations when u raise the complaint on ombudsman portal)

but they said they wont be repying any further on this issue

i have alredy registed complaint. should i attach the complaint to the email? maybe that might change their mind?

also i have attached all the pdfs in the complaint

Demondealer wrote:

but they said they wont be repying any further on this issue

i have alredy registed complaint. should i attach the complaint to the email? maybe that might change their mind?

also i have attached all the pdfs in the complaint

Even better if HDFC is unwilling to change their mind, Just send a mail and mention "No response" 

getready wrote:
Even better if HDFC is unwilling to change their mind, Just send a mail and mention "No response" 

Rbi doing its work i guess. The credit card showing zero limit lol. Asked for a compensation of 20k for my mental strees, lets see how much they will give. Mostly 0 i assume



Now the new problem is i paid 1k extra even before bill generation for cc fees lmao. Now it shows 0 🤦 guess i will mail them again

How did you got millenia as LTF

Epsilon_delta wrote:

How did you got millenia as LTF

earlier there was offer running bank, almost every dimer has Millennia LTF



@getready @guest_999 @shraaj

i won the case lol. they said bunch of stuff like we were right, what we did is very much right and cried a bit but issued tata nue