HDFC credit card query

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Deal Lieutenant
LightYagami

can anyone tell me what are “Fresh Wallet Charges_Insta Card” in HDFC credit card statement.

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Deal Cadet Deal Cadet
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mail to customer care.

Deal Lieutenant Deal Lieutenant
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narayana1dd249 wrote:

mail to customer care.

I’ve done that already but the reply will take time. So thought of checking here if anyone has seen it.

Deal Cadet Deal Cadet
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LightYagami wrote:

I’ve done that already but the reply will take time. So thought of checking here if anyone has seen it.

Bro I also have same debit in my cc. Did you able to figure it out what was it all about?

Deal Lieutenant Deal Lieutenant
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sudbht wrote:

Bro I also have same debit in my cc. Did you able to figure it out what was it all about?

They initially told it is related to wallets but I told no other cc charges and even if they charge it is shown while transacting and not later after 2-3 days.
customer care created a service request , did not get reply yet.

Deal Cadet Deal Cadet
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LightYagami wrote:

They initially told it is related to wallets but I told no other cc charges and even if they charge it is shown while transacting and not later after 2-3 days.
customer care created a service request , did not get reply yet.

Okay. Let me know for any updates from them.

Deal Cadet Deal Cadet
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Basis your request, we had taken up with the appropriate and would like to inform you that there will be wallet loading charges of 2.5% of the load value and the same was mentioned in the Most Important Terms and Conditions and hence Rs.100.00 was levied on your March 2022 statement. We sincerely regret our inability to reverse the aforesaid charges levied on your card account.

I have received reply via for this debit!! @guest_999 @LightYagami

Commentator Commentator
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yeh kya naya bawal hai ab

Deal Cadet Deal Cadet
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monu.tanwar123262 wrote:

yeh kya naya bawal hai ab

Ha just checked MIT they have this “For your security, a daily ecommerce (net) limit is placed on the card until the card is delivered to you in person. Furthermore any wallet loading transaction done through the credit card would incur charges of 2.5% of load value”

Commentator Commentator
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sudbht wrote:

Ha just checked MIT they have this “For your security, a daily ecommerce (net) limit is placed on the card until the card is delivered to you in person. Furthermore any wallet loading transaction done through the credit card would incur charges of 2.5% of load value”

badi ajeeb baat hai, extra charge hai toh payment gateway page pr dikhado, bnda ni krega trans. continue…. statemnt mai lagakr bhejne ka kya mtlb hai

Chennai Super Kings Chennai Super Kings
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@xxxyyyzzz be sure not to load paytm wallet through hdfc

Super Stud Super Stud
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Tanmayyy wrote:

@xxxyyyzzz be sure not to load paytm wallet through hdfc

Wallet load using cc always had charges, right? 
It even mentions 2.3~2.5%

Chennai Super Kings Chennai Super Kings
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xxxyyyzzz wrote:

Wallet load using cc always had charges, right? 
It even mentions 2.3~2.5%

Hdfc is charging over and above those , not shown while payment but appears in statemen. They are charging 2.5%

Deal Lieutenant Deal Lieutenant
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sudbht wrote:

Basis your request, we had taken up with the appropriate and would like to inform you that there will be wallet loading charges of 2.5% of the load value and the same was mentioned in the Most Important Terms and Conditions and hence Rs.100.00 was levied on your March 2022 statement. We sincerely regret our inability to reverse the aforesaid charges levied on your card account.

I have received reply via for this debit!! @guest_999 @LightYagami

I still did not get reply.
I had loaded money in Payzapp, interesting will see what they reply now.
On one hand they want people to use Payzapp but if you add money using HDFC card they are charging.

But this is wrong all wallets show the charges before doing the transaction.
So don’t know if this is charged by merchant or hdfc card in this case.

Deal Cadet Deal Cadet
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LightYagami wrote:

I still did not get reply.
I had loaded money in Payzapp, interesting will see what they reply now.
On one hand they want people to use Payzapp but if you add money using HDFC card they are charging.

But this is wrong all wallets show the charges before doing the transaction.
So don’t know if this is charged by merchant or hdfc card in this case.

This is charged by hdfc. I have loaded money to paytm via zomato.

Deal Lieutenant Deal Lieutenant
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sudbht wrote:

Basis your request, we had taken up with the appropriate and would like to inform you that there will be wallet loading charges of 2.5% of the load value and the same was mentioned in the Most Important Terms and Conditions and hence Rs.100.00 was levied on your March 2022 statement. We sincerely regret our inability to reverse the aforesaid charges levied on your card account.

I have received reply via for this debit!! @guest_999 @LightYagami

I got this reply now , don’t know whether to believe it or not. They did not inform me about the charge already lieved.

We understand your email regardng insta wallet charges . We liased with the concerned team and like to inform you that there wont be any charges for issuing new wallet card / renewal card and also for load money transaction.

Deal Cadet Deal Cadet
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LightYagami wrote:

I got this reply now , don’t know whether to believe it or not. They did not inform me about the charge already lieved.

We understand your email regardng insta wallet charges . We liased with the concerned team and like to inform you that there wont be any charges for issuing new wallet card / renewal card and also for load money transaction.

Pls keep me informed if they reverse the charges.

Deal Subedar Deal Subedar
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is this charges added once statement generated or once the payment is settled?

Deal Lieutenant Deal Lieutenant
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JaiKrish1031 wrote:

is this charges added once statement generated or once the payment is settled?

these charges were added after 3-4 days of adding money to wallet.

Kolkata Knight Riders Kolkata Knight Riders
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Is this still happening? Guys HDFC digging their own graves in CC land.

Deal Cadet Deal Cadet
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Is paytm rent payment comes under Hdfc extra & above wallet loading charge of 2.5% ?

Those who had done rent payment from hdfc cards kindly check this month statement and confirm.

@Tanmayyy @Seinfeld @sudbht

Chennai Super Kings Chennai Super Kings
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utking wrote:

Is paytm rent payment comes under Hdfc extra & above wallet loading charge of 2.5% ?

Those who had done rent payment from hdfc cards kindly check this month statement and confirm.

@Tanmayyy @Seinfeld @sudbht

No , only wallet loads

Deal Cadet Deal Cadet
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Millennia variant pe hi hai? Or only on some variants?

Deal Cadet Deal Cadet
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Oh my god. How can they do this.

chargung over and above the gateway charges ( paytm 2%+gst) for loading money ?

if this is the case then hdfc is making close to 5% on wallet transactions. Thats horrendous

Deal Newbie Deal Newbie
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Is this applicable for hdfc debit cards as well ?

Deal Cadet Deal Cadet
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these charges applicable on all varients or some specific Cards

Deal Lieutenant Deal Lieutenant
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SaveMoney69 wrote:

Is this applicable for hdfc debit cards as well ?

not on debit cards.

Deal Lieutenant Deal Lieutenant
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coolboyzhavingfun780 wrote:

Millennia variant pe hi hai? Or only on some variants?

I’ve only Millenia , so yes on Millenia it is there.

Deal Lieutenant Deal Lieutenant
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Tekk wrote:

these charges applicable on all varients or some specific Cards

It is there on Millenia , don’t know about others

Deal Cadet Deal Cadet
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LightYagami wrote:

I’ve only Millenia , so yes on Millenia it is there.

From when did this start?
I haven’t been charged for Feb and March, April’s statement will be generated on 21st!

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