Hdfc not allowing closer of Moneyback credit card because of primary card

201°
Comrade
stoptomove
I just wanted to upgrade from Hdfc Moneyback credit card, so I spoke to Hdfc Customer Service and I was told that there is no upgrade offer. Now as I was having Hdfc Tata neu credit card , I requested to close Money back card. Now executive told if I close this card then tata neu card will also not work.

Is there any option to close moneyback and continue using tata neu?

Help highly appreciated.
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Benevolent Benevolent
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No Idea About Hdfc But

R U Paying Yearly Charges On Money Card ?? Did U Ask For LTF Conversion On Money Back Card ??


If Not LTF Then Mail Them Requesting LTF Conversion Because U R Paying Yearly Charges For Both Cards.


If They Accepted , Then Happy Ending Day .

Comrade Comrade
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LTF but want to reduce credit card count.
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Deal Newbie Deal Newbie
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just open MyCards website & initiate closure from there. You'll receive 1-2 calls asking the reason but don't budge or expect to change their opinion because it won't help.

Just say there's been no upgrade & I definitely wanna close now. 

Comrade Comrade
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Did same with customer care and they told Tata neu will also not work. So right now do not want to loose tata neu. But want to get rid of this Moneyback somehow.

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Post Emperor Post Emperor
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Tata neu card will be as shared limit with your moneyback card so thats the reason they told that if you close this then tata neu will be also closed

Comrade Comrade
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sweat

Deal Newbie Deal Newbie
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i have closed my infinia card but tata neu is still working after the closure
Comrade Comrade
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How? Do you have more then one card?

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Deal Newbie Deal Newbie
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No. I am using only one card of HDFC (after the closure of infinia) i.e. Tata Neu. I have also confirmed before this before giving the request of closure and raised the closure request on mycards.com
Deal Cadet Deal Cadet
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Things may have changed now. When did you close the other card?

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Helpful Helpful
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I also have MB PLUS which I wanna close lol 

Benevolent Benevolent
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complain to RBI, they never mentioned this linking thing in Tataneu HDFC application(did they mention?)

Comrade Comrade
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Dont know rolleyes
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Deal Cadet Deal Cadet
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OP nothing said above will work. Last month I wanted to change the statement date of my primary iocl card. Customer Care said same that both cards are linked together and changing statement date of 1 card will also change statement date of another card. I escalated this to grievance redressal but all in vein as the rep said that this is how the system is designed and no manual intervention is possible.

Deal Newbie Deal Newbie
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my tata neu billing date is 1 and infinia billing date was 20 (used both card simulaneously for 6 months)
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Crowdpuller Crowdpuller
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I was also told by email team that if i close my paytm credit card (primary) then tataneu plus and swiggy card  will not work. But i closed one by one all of them  and took moneyback+ (via paytm app) millennia (upgraded tataneu plus via email) and tateneu infinity( via tataneu app) in same week...

Deal Cadet Deal Cadet
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When?

Didn't we need to wait for 6 months after closing the card to apply for a new one?

Can you please elaborate what exactly did you do?

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