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HDFC Reversing Tata Neu Rewards Points

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harish90
I have spent around 65k on my tata neu plus card, 90% of this are upi payments. Few days back, reward points were showing at around 450+ in my hdfc app, yesterday it was around 350 and today i can see the balance is only 241. It seems hdfc reversing points on money rotation transactions. Anyelse facing similar issue?IMG20230511102957
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Rewards point/Neu coins only eligible on selected merchant payment.

If HDFC found wallet loading or any type of rotation then your Rewards point/Neu coins will get reversed.

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The neu coins for card usage stays with card only and gets transferred to neu app after the few days of statement generation. And after transferring the neu coins to neu app, card summary will show 0 neu coins. If card summary shows some coins then it is for your unbilled transactions and not for last month's transaction.

Read the statement carefully to understand how much you earned this month and how much transferred (coins from previous month) to the neu app.

Further, people who think can use neu coins (earned from neu card transactions) even before the statement, it is not possible because neu coins earned from card usages will be transferred and available to use only after statement generation.

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legend101 wrote:

Spend 4-5 days before billing and use coins as soon as they hit your tata nue axcount to minimise this

What if they still deduct and it becomes negative

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Rewards point/Neu coins only eligible on selected merchant payment.

If HDFC found wallet loading or any type of rotation then your Rewards point/Neu coins will get reversed.

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abhishek012 wrote:

Rewards point/Neu coins only eligible on selected merchant payment.

If HDFC found wallet loading or any type of rotation then your Rewards point/Neu coins will get reversed.

So they can detect the same even for UPI transactions? I have mainly done gpay transactions for paying cc bills.

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harish90 wrote:

So they can detect the same even for UPI transactions? I have mainly done gpay transactions for paying cc bills.

Spend 4-5 days before billing and use coins as soon as they hit your tata nue axcount to minimise this

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harish90 wrote:

So they can detect the same even for UPI transactions? I have mainly done gpay transactions for paying cc bills.

Yes
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Haha I didn't get much extra coins, I guess they are filtering from last month itself. Some bugs are now being chased separately. What if the person has spent the coins as well. wink

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legend101 wrote:

Spend 4-5 days before billing and use coins as soon as they hit your tata nue axcount to minimise this

Yes next time onwards will do that only
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legend101 wrote:

Spend 4-5 days before billing and use coins as soon as they hit your tata nue axcount to minimise this

What if they still deduct and it becomes negative

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abhishekkjain wrote:

Haha I didn't get much extra coins, I guess they are filtering from last month itself. Some bugs are now being chased separately. What if the person has spent the coins as well. wink

No benifits here bank will reverse from future transactions

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insta wrote:

What if they still deduct and it becomes negative

No idea then joy successfully used 5-6k till now and no deductions
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They do add many coins with short expiry, check the transaction history, they might have  got lapsed.

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The neu coins for card usage stays with card only and gets transferred to neu app after the few days of statement generation. And after transferring the neu coins to neu app, card summary will show 0 neu coins. If card summary shows some coins then it is for your unbilled transactions and not for last month's transaction.

Read the statement carefully to understand how much you earned this month and how much transferred (coins from previous month) to the neu app.

Further, people who think can use neu coins (earned from neu card transactions) even before the statement, it is not possible because neu coins earned from card usages will be transferred and available to use only after statement generation.

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abhishek012 wrote:
Check your credit card MITC file.
I think I found some points there... (once a month for grocery clause, let's check if they credit it in a billing cycle or not)

With effect from 1-Jan-2023, the NeuCoins for Grocery Spends will be capped at 2,000 NeuCoins per month on
Tata Neu Infinity HDFC Bank Credit Card and will be posted once in a month in your account.
UPI spends using Credit Card will earn 1.5% reward points including UPI spends on partner Tata Brands.
Exclusion categories/transactions as mentioned above will also apply on UPI Spends. Also, the NeuCoins on UPI
spends will be capped at 500 NeuCoins per calendar month.
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Agnivo007 wrote:
I think I found some points there... (once a month for grocery clause, let's check if they credit it in a billing cycle or not)

With effect from 1-Jan-2023, the NeuCoins for Grocery Spends will be capped at 2,000 NeuCoins per month on
Tata Neu Infinity HDFC Bank Credit Card and will be posted once in a month in your account.
UPI spends using Credit Card will earn 1.5% reward points including UPI spends on partner Tata Brands.
Exclusion categories/transactions as mentioned above will also apply on UPI Spends. Also, the NeuCoins on UPI
spends will be capped at 500 NeuCoins per calendar month.
UPI spend 500 capping is not implement yet.
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abhishek012 wrote:
UPI spend 500 capping is not implement yet.
looks like it is, because i've made big payments but not much showing up in accumulated rewards. Will let you know how much is actually credted on 1st june
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abhishek012 wrote:

Rewards point/Neu coins only eligible on selected merchant payment.

If HDFC found wallet loading or any type of rotation then your Rewards point/Neu coins will get reversed.

I didnt get any rps for wallet reloading and yet they deducted points. Thank god I did some small amounts joy

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noobDealer wrote:
looks like it is, because i've made big payments but not much showing up in accumulated rewards. Will let you know how much is actually credted on 1st june
CC bill repayment ? if yes then definitely you will not get any reward points/neu coins.
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harish90 wrote:

So they can detect the same even for UPI transactions? I have mainly done gpay transactions for paying cc bills.

@abhishek012 and that's what he said, so
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Off topic..

How to pay cc bill using neu infinity card..

Card already linked to Paytm, gpay and Bhim..

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sujith8786 wrote:

Off topic..

How to pay cc bill using neu infinity card..

Card already linked to Paytm, gpay and Bhim..

Sam question 

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MSDfan wrote:

So, cc payment via payzapp stopped working?
@sujith8786 @Rakhi_srikak

Never tried this bro...

I tried paying via cred through bhim UPI.. but the transaction always gets failed..

So I'm looking for an option to pay cc bill through cc

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sujith8786 wrote:

Never tried this bro...

I tried paying via cred through bhim UPI.. but the transaction always gets failed..

So I'm looking for an option to pay cc bill through cc

I tagged you guys to let you how to pay
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MSDfan wrote:
I tagged you guys to let you how to pay

Can you explain a bit about it bro..?

I don't know the exact process..

TIA

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Not applicable for any govt. transaction,  insurance premiums,  rent pay etc.

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JAYM wrote:

The neu coins for card usage stays with card only and gets transferred to neu app after the few days of statement generation. And after transferring the neu coins to neu app, card summary will show 0 neu coins. If card summary shows some coins then it is for your unbilled transactions and not for last month's transaction.

Read the statement carefully to understand how much you earned this month and how much transferred (coins from previous month) to the neu app.

Further, people who think can use neu coins (earned from neu card transactions) even before the statement, it is not possible because neu coins earned from card usages will be transferred and available to use only after statement generation.

Yes talking about neucoins on unbilled transactions only

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how to pay cc bill thru rupay cc ??

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legend101 wrote:

Spend 4-5 days before billing and use coins as soon as they hit your tata nue axcount to minimise this

Won't help. They will make the balance negative for the next cycle
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