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HDFC Reversing Tata Neu Rewards Points

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harish90
I have spent around 65k on my tata neu plus card, 90% of this are upi payments. Few days back, reward points were showing at around 450+ in my hdfc app, yesterday it was around 350 and today i can see the balance is only 241. It seems hdfc reversing points on money rotation transactions. Anyelse facing similar issue?IMG20230511102957
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Finance Ninja Finance Ninja
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Rewards point/Neu coins only eligible on selected merchant payment.

If HDFC found wallet loading or any type of rotation then your Rewards point/Neu coins will get reversed.

Generous Generous
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The neu coins for card usage stays with card only and gets transferred to neu app after the few days of statement generation. And after transferring the neu coins to neu app, card summary will show 0 neu coins. If card summary shows some coins then it is for your unbilled transactions and not for last month's transaction.

Read the statement carefully to understand how much you earned this month and how much transferred (coins from previous month) to the neu app.

Further, people who think can use neu coins (earned from neu card transactions) even before the statement, it is not possible because neu coins earned from card usages will be transferred and available to use only after statement generation.

Generous Generous
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legend101 wrote:

Spend 4-5 days before billing and use coins as soon as they hit your tata nue axcount to minimise this

What if they still deduct and it becomes negative

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Deal Cadet Deal Cadet
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Why are you rotating money? They will block your cards eventually

Deal Cadet Deal Cadet
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harish90 wrote:

So they can detect the same even for UPI transactions? I have mainly done gpay transactions for paying cc bills.

How paid cc bill using gpay?

Deal Cadet Deal Cadet
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tvirus wrote:

Why are you rotating money? They will block your cards eventually

Taken the card only for rotating money..let it be..

Deal Lieutenant Deal Lieutenant
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Its always risky with rotation, you might win some but be ready to loose some battles.

Deal Cadet Deal Cadet
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Just do honest transactions & stay away from such headaches.

Deal Cadet Deal Cadet
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Hdfc, not a believable and tata group is worse

Helpful Helpful
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They didn't give 200 neu coins for PayZapp wallet loading even they deducted 200 neu coins from total coins, I was expecting nearly 700 coins but they gave only 320 neu Coins.

Now I wouldn't use this card for neu Coins I will use only for Rupay offers.



Deal Newbie Deal Newbie
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Any thread to explain how to use tata neu coins efficiently?

Deal Cadet Deal Cadet
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Not precisely related to this,

but had been wondering what happens with 'Bonus NeuCoins' earned on my Tata Neu Infinity Card.. as it never reflects as credited to my NeuCoins wallet.. Can anyone throw some light? Will appreciate that.

Finance Mentor Finance Mentor
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harish90 wrote:

Taken the card only for rotating money..let it be..

Tata neu is very strict and bans tata neu account itself even for small violations. Be careful. If that happens you are going to loose coins and access to tata neu offers. 

Deal Cadet Deal Cadet
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Just analysed my statement and found that all the neucoins reversals were due to wallet load transactions(loaded to icici pockets). No other reversal observed. Got full 1% points on all other transactions including credit card bill payments

Deal Cadet Deal Cadet
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harish90 wrote:

Just analysed my statement and found that all the neucoins reversals were due to wallet load transactions(loaded to icici pockets). No other reversal observed. Got full 1% points on all other transactions including credit card bill payments

Mailed HDFC customer care and they credited back all rewards which were reversed due to Wallet load transactions

Deal Cadet Deal Cadet
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harish90 wrote:

Mailed HDFC customer care and they credited back all rewards which were reversed due to Wallet load transactions

Now you have sweets in both hands. Enjoy.
Deal Subedar Deal Subedar
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harish90 wrote:

Just analysed my statement and found that all the neucoins reversals were due to wallet load transactions(loaded to icici pockets). No other reversal observed. Got full 1% points on all other transactions including credit card bill payments

Got full 1% or 1.5% on other transactions?

Deal Cadet Deal Cadet
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superdesi wrote:
Now you have sweets in both hands. Enjoy.
No, it's as per the tnc mentioned on the website. They say, No reward points will be awarded on wallet load transactions, this doesn't give them the right to reverse reward points earned on other transactions. I quoted this  in my mail and they credited all reversed points again.
Deal Captain Deal Captain
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harish90 wrote:

Mailed HDFC customer care and they credited back all rewards which were reversed due to Wallet load transactions

They are reversing all neu coins which were debited, mine also got back all reversed coins this month after the bill generation. And yes i have not contacted/mailed them for any coins 
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