HDFC Smartbuy Query

HDFC Smartbuy Query

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Deal Cadet
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Does HDFC credit 10% Smartbuy cashback for HDFC debit card on time, means exactly after 90days? Or we have to chase CC for credit.
Experienced user kindly reply.

14 Comments  |  
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Deal Lieutenant
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Yes you will get max Rs.1000. under cashback of netbanking. Showing bonus cashback.

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Deal Cadet
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nomag wrote:

mostly chase toungueout

thanks. do they actually honor it after chase. i have read it somewhere that some people r not getting it even after one month of chasing.

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Deal Subedar
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monersathi wrote:

thanks. do they actually honor it after chase. i have read it somewhere that some people r not getting it even after one month of chasing.

yes..flipkart is almost assured as flipkart has different url and u can take printout for claim..it clearly show smartbuy logo on every page..
Amazon- its upto HDFC bank like any other cashback site smile

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Deal Cadet
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They won’t add the 10x points or 10% cashback in most of the cases… You’ll have to keep a track and chase them.

I don’t understand why can they not have a points column in the credit card statement to show itemized points?

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Deal Subedar
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debit card – u will get 10% points ..so check points balance

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Deal Cadet
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Now its 3 months i haven’t received 10% cashback. How and whom to contact?

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Deal Newbie
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Superdry wrote:

Now its 3 months i haven’t received 10% cashback. How and whom to contact?

Hv u got bro??
Whome have u contacted?

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Deal Subedar
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shutapdiya wrote:

Whats ur experience bro?

HDFC customer care is worst..i had some transactions even on smartbuy for flight but their standard reply – these transactions are not done on smartbuy toungueout
Have escalated the matter as of now

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Deal Newbie
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nomag wrote:

HDFC customer care is worst..i had some transactions even on smartbuy for flight but their standard reply – these transactions are not done on smartbuy toungueout
Have escalated the matter as of now

Escalated to the phone banking team??

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Deal Cadet
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Smartbuy debit card Cashback not received even after 4 months, Customer care is not supportive, what to do?

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Deal Subedar
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monersathi wrote:

Smartbuy debit card Cashback not received even after 4 months, Customer care is not supportive, what to do?

escalate or forget toungueout

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