Help - HDFC Ergo Health Insurance Premium Link not working


Background: i have changed family member in my existing policy, so HDFC has sent me a manual link to pay. So default website payment will not work since this is policy modification. 

For the past many days, I am trying to pay premium using link ""

But whatever card I use, I get error saying "Your payment in the amount of Rs. NULL has been failed to be processed by HDFC."

Can someone help me how to resolve this issue? I called their CC, but they are so incompetent that they have no clue, they say send us cheque.

My payment due date is tomorrow.


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Entertainer Entertainer
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Hv u tried requesting for manual payment link? In that they share a payzapp link that might help u... n what about their generic renewal portal..

Deal Baba Deal Baba
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you can try registering policy in HDFC netbanking and pay from there

Deal Subedar Deal Subedar
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Bro same thing happened with me. the link is now expired. Ask for new link

Entertainer Entertainer
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dictator wrote:

Bro same thing happened with me. the link is now expired. Ask for new link

Asked already, every new link is failing.
Critic Critic
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Budhe-Baba wrote:
Asked already, every new link is failing.

Try different device or browser, I suggest using latest updated playstore version chrome mobile on a phone running manufacturer rom with no root & via 4g mobile net connection.

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