https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9636180
Abhishek,
Can DM me for higher ups email addresses of PayU and idfc
HELP (IDFC BBPS)
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I paid my SBI card bill using online IDFC BBPS online website . Anyone can pay using the website cc or bank account doesn’t matter . It fetched my sbi card bill from BBPS and took me to PAYU gateway gave an option to pay the bill using Amazon wallet . Amount was deducted but it’s been 15 days no refund nor credit in sbi card .
IDFC customer service and nodal officer too is clueless about this matter . PayU just gave me transaction id and asking me to contact merchant . Complaint page on IDFC BBPS website is giving error.
Please help and guide me what should I should be doing 🙏. Amount is above 29k
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https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9636185
I am really sorry to hear about this. It looks like you are scammed. I think you paid your bill via a website made by a scammer which looks similar to IDFC's. BBPS doesn't use PayU as their PG. They have their own PG.
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9636672
Its no scam. They do use PayU PG.
And here is the website.
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https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9636252
I doubt its a scam.
Did a quick Google on the website and it seems it's an old website of idfc first bank. Else Tata power won't have the link on their website:
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9640700
Mine also 10k got stuck as the payment was successful through PhonePe but showed "Bill Payment Time Out". Please check status after 5 minutes. Need to check if it gets credited or when will be refunded.
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9641133
did u got refund? @AbhishekX
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9643246
I am also victim, anyone got refund?
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9644222
Tried with only 10 rs Amazon gift balance that is stuck..let us see if it refunds. Done several transactions using ola money on bbps which went smooth. Wish bbps gets well and comes back soon
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9645877
Anyone got refund yet?
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9650325
My payment failed with Freecharge, and they told to contact merchant. Anyone knew where to contact any mail or number?
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9650335
I feel trapped, there is layer of loop, Credit card bank - Freecharge - PayU - IDFC BBPS.
IDFC BBPS Site is not responding, now i am doubtful that site is legit or not.
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9650795
I think you need to raise issue with wallet/bank. I have done the same with ola wallet.. Will let you know once I get the refund
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9650798
I guess we have lost our money.There is not even a support from idfc they are saying we are just mediators.how come payu idfc everyone is mediator.Feels like pulling out equivalent money from idfc cc and not paying them.Bunch of idiots.
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9651589
raise the issue from where money is deducted, not to anyone else...as simple as that.
You can always chargeback
You can always chargeback
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https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9657376
Anyone who got the refund ? or any idea how to get the refund. It's been more than 8 days now.
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9673422
I've raised dispute with my credit card bank. THey're looking into it. No update since 2 days.
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9676639
Today I have received refund through freecharge after 17 days
https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9679318
Bhai please help me.... My money also got stuck idfc bbps transaction through freecharge.When I contact freecharge they told me to contact merchant, payment successfully transferred to payu
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https://www.desidime.com/discussions/help-idfc-bbps?page=1#post_9697398
@AbhishekX did u get three refund bro
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I am really sorry to hear about this. It looks like you are scammed. I think you paid your bill via a website made by a scammer which looks similar to IDFC's. BBPS doesn't use PayU as their PG. They have their own PG.